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Awesome app, works perfectly and integration with ebay is quick and easy! The support is superb. +++++
Hello Speedd,
Great to hear such appreciative words from you. We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble.
We also appreciate that you explored yourself with the app very well.
Stay connected...
A process I thought was going to take weeks of data entry this app made happen in minutes. I had a few questions and issues that their in app chat solved quickly and made sure everything was all set. Highly recommended.
Thank you The Nerd and The Hooker, for leaving us such a great review. We are glad that you loved our services,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks & Regards.
Team Cedcommerce!!
Awesome app! This eBay integration does every you need! I imported hundreds of products with a few clicks!
Hello Crukt Luxury,
Thank you so much for taking the time to leave us a 5-star review. it’s much appreciated! Reach out to us whenever you need any assistance from our side.
Best Regards,
Team Cedcommerce.!
This is a very helpful app and customer service and support is amazing. Very fast and efficient. Set up was very easy, in all took about an hour. Support did most of the work with posting and ensuring everything integrated smoothly. Can't beat that! Slight learning curve for me but only because I was anxious to get started. It was super easy to learn, navigate and overall understand. Thank you service for the prompt support so that I could be up and running right away. Your prompt attention to my questions and concerns are beyond expectation.
Hello My Sensory Tools,
Thank you for sharing your positive experience with our app and customer service! We're thrilled to hear that you found our app helpful and that our support team was amazing, fast, and efficient in setting everything up for you. We're also glad to hear that there was only a slight learning curve and that it was easy to navigate and understand. We appreciate your kind words and we're happy to have been able to provide prompt support to ensure you were up and running right away. If you have any further questions or concerns, please don't hesitate to reach out to us for assistance. Thank you again for your feedback!
Best Regards,
Team Cedcommerce.
Well designed App! It is not easy to set up. But they have outstanding supporting team. I was on chat with them whenever I needed. They are knowledgeable and professional. 10 stars for their supporting team. It does need quite bit of work to set attributes right in Shopify.
Thank you Dyag East, for giving the valuable time to write this kind review.
The eBay integration app is useful for new & already selling sellers. We are trying to make it easier to use.
Team CedCommerce!!
Really useful. Good and fast support. Great tool to sell on ebay. Hope it stays that way.
Hello Fotostudio Karl,
We are glad to see your review for eBay integration app. As eBay is a large marketplace so our developer has created a user-friendly app to an easy start selling on eBay marketplace.
We understand the difficulty faced by the sellers to start & manage sales on eBay, therefore, we assure you our availability 24*7 with all the possible ways via skype, calls, emails, Whatsapp or whatever preferred by sellers.
When you connect with our service, we guide you on how to list your items to get good sales.
Stay connected with us like this way !!
Team CedCommerce
After a few teething issues and a very helpful customer service representative I have become extremely happy with this app. Once I got my head around the 'profiles' and 'templates' the app became user friendly. It out performs the previous one I was using by leaps and bounds. Although I haven't yet delved into all the corners of this app I'm sure with the helpful customer support staff will guide me with little to no drama. Thank you support team!
Hello Cigar Box Guitar Emporium,
Thank you for your feedback! We're thrilled to hear that you've had a positive experience with our app and that our customer service team was helpful in resolving any initial issues. We're glad that the app has become user-friendly for you and that it's outperforming your previous one. We're committed to providing our customers with excellent support and are always available to guide you through any questions or issues you may have.
Best Regards,
Team Cedcommerce.
So after 2 years I quit using the app, selling things on eBay at a price from several years ago just wasn't a great experience for me or my customers.
To the credit of ced commences, they assigned an account manager and tried to resolve the issues I outline below. Unfortunately, the manager seemed most invested in fixing my review rating and less invested in fixing the underlying problems. Once it became apparent that wasn't in the cards he disappeared without resolving these issues.
The support is just bad. Why have a live chat if the answer is always "we need to escalate your issue to a developer, and will followup in a few days"?
A few problems here. 1) Products sync degrades over time, and they want me to use app credits to resync products. Would be super awesome if a 500 product limit meant 500 products and not (for example) 125 product which need to be resynced 4 times because the app for some reason decided to complicate my life.
2) because of 1, I often sell on ebay at prices from a year ago.
3) because of 1, orders fail to sync. If god forbid I dont see them, they dont get shipped in a timely manner, and I (justifiably) get poor feedback around this.
4) When such orders are escalated to the support team, sometimes the tickets are dropped on their face. I am currently checking in with a 3 week old order for the 3rd time with their support team, which is kinda infuriating. Maybe solve the underlying issue with your product?
This is a great app to manage all sales from one place. Customer support is amazing and went above and beyond to make sure all my issues were fixed. Very happy with them and definitely recommend!
Much obliged to you, Dulces Colibri, We are excited that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Our team is consistently reachable to serve you in every potential manner.
Continuously don't hesitate to connect with us.
Team CedCommerce!!
The representative did an amazing job, In trying to find ways to assist me . Great customer service . Thank you !
Hello morethantrends.
Thank you for sharing your positive review about a representative who provided you with great customer service! It's wonderful to hear that they did an amazing job and went above and beyond to find ways to assist you. Excellent customer service is an important aspect of any business, and it's great to hear that you had a positive experience. Your gratitude towards them is also appreciated and goes a long way in recognizing their efforts.
Best Regards,
Team Cedcommerce.