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It is a great app to integrate the Shopify store with eBay marketplace across different countries US/CA/UK with help of custom functionality and features for each country based on the requirements. Moreover, the team members and customer support of Ced-Commerce are very prompt to respond over the calls and helps to resolves the issues in timely manner with proper guidance as well as explanations in very patience way. Thankyou!
Sehr guter Support, die handhabung ist auch ok, verständlich
Support team are super helpful & sorted some issues I had with listing
CedCommerce was very very helpful very good service.
Super Plattform und der Support ist auch sehr nett und hat direkt geholfen. Die Plattform ist super leicht zu verstehen
Quick and great service, makes posting on Ebay and Shopify very easy.
Nice customer service! long time user
If I could give this app a negative star, I would.
1. the customer support team dont know how assist you accordingly, they would sometimes leave you hanging for more than 45 minute not unless you send a follow-up message on the chat. and agent in the name Praveen Awasthi is the worst agent they have - not only he will ignore you but he will do a blind transfer to another agent without you knowing.
2. we booked 5 times via calendly to have their so called "experts" walk us through the app but no one showed up in all 5 bookings - even went in 15 minutes before scheduled anfd stayed inside the room for an 1 hour just to be ghosted
3. application interphase is not userfriendly and is case sensitive there is also a limitation to the listings name so you could not use the searchable world and is limited to using the genric term.
if you want a good integration application use Shopify Marketplace Connect especially if you are a codisto user.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
The best app you can find to integrate shopify and ebay in Australia gives you a free version as well to learn and navigate before you want to decide if you want to go with it or not.
This app is awesome for selling stuff on eBay. The best part? You get live customer service round the clock, which is super helpful. It has tons of features to boost sales, but it might take a bit to figure out. Thankfully, the live support makes it a breeze.