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Great app, best staff support, very fast response solutions. I am still a new user, but I'm sure everything will work out with the support of the site staff. I will definitely recommend it to everyone. thanks
Hello Dress4Alll,
We wish that the eBay integration app fits for your business very well in all the situation. Whenever you will be needed any kind of assistance, please don't hesitate to contact us.
Team CedCommerce
A great app to integrate the 2 platforms and excellent customer support. Would recommend. Easy to manage my business in one place
Hi Dog Box Boutique,
Thank you for the kind words. We’re so happy your visit at went so smoothly. We’d love to continue providing great service to awesome customers like you.
Best Regards,
Team Cedcommerce.
I have no idea whether or not this app works because the documentation is terrible and the non-english speaking customer service can't understand a word I say. After 3 days of repeating myself and being told a two-way inventory sync would take "10-15 days" per product I gave up. I wish I could get my time back. Total waste.
Hello AmFed Coin & Bullion,
Thank you for sharing your concern and we are apologies for the trouble that you have faced.
The eBay Integration app definitely provides the two-way inventory syncing between Shopify Store & the eBay marketplace. We would like to request you to reconnect with us so that we can assist you in a better way.
The service that you want our app to yield is flawlessly present. The app follows the below-mentioned process-
"Whenever inventory gets updated to Shopify Store, the app syncs and updates it on eBay marketplace. In the same way, if an order is placed on eBay marketplace, the app fetches that order, creates it on your Shopify store. At the same time, the inventory gets updated for that product(s) on your Shopify Store. "
The inventory syncing takes 10-15 minutes only and not 10-15 days, hereby clearing the air of confusion.
Hope you to stay associated with us!
Thanks.
Team CedCommerce
This is the worse app I've ever worked with. Full of bugs and issue. The devs will tell you that they have 2500+ happy clients...but it's Not True. DO NOT USE THIS APP unless you are prepared to deal with a LOT of issues.
Hello Geek & Co.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you.
I am selling on eBay through my Shopify Store with the help of this eBay Marketplace Integration App. I will always recommend this app, to all who are selling on eBay.
Because this app has great features, which helped me to list my products on eBay, and saved lots of my hours to transfer my listing.
Some of the features, I liked the most, are easy importing of products in App, and then you can upload the products in the way you want, by just creating templates. No matter what inventory you have in your Shopify store, you can easily adjust it with the app.
When it comes to order management, this app will give you seamless experience, the orders will be synced and created on Shopify Store, and after shipping the status will be automatically updated on eBay.
The app has also some awesome features like, if you don't want to manage order, you can disable it just by a single click. I am still working with app and finding other features.
Coming to the Customer Service, CedCommerce has the best of it, especially Divya with whom I worked. She walked me through the app and helped me with all my confusion and queries.
A big applause to the whole CedCommerce team.
Hey TOSHOPIX,
Thank you so much for appreciating us. Your words matter us a lot.
Stay Connected!
Team CedCommerce
I use the app for a days presently to assist me with uploading every one of my items from my site to eBay.com, I like the application alot, lets trust I will make a few deals on ebay.
I was shocked by the client care for this application!
I barely did anything other than pursuing the prompts. So exceptionally appreciative I will proceed with this splendid application! If you need start with eBay - help yourself out and pick CEDCommerce!!!
Thank you OSBSL !!
We are always available to assist you. The eBay integration App can easily list your Shopify Store products on eBay marketplace in just few steps.
Thank you!
Team CedCommerce
Great customer support in the app. Only just started using this but so far it's perfectly connected to eBay...looking forward to using it more
Hello The Green Sub,
Thank you for your review! Our team works hard to ensure that our app is user-friendly and seamlessly connected to eBay, so it's great to hear that it's working well for you. it will help streamline your eBay selling process and make it easier to manage your listings. Please don't hesitate to reach out to our customer support team if you have any questions or concerns.
Best Regards,
Team Cedcommerce.
This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.
Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.
UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.
Hello, Goodman's Interiors & Antiques,
We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,
You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.
Best Regards,
Team Cedcommerce.
Τhe service team is great and with lots of patience they deserve a lot of honors and congratulations.
Τhank you.
Hello home garden & pets,
At CedCommerce, We are always here to provide you with all the possible assistance.
Always feel free to contact us.
Team CedCommerce
Avoid this app. Its filled with bugs, and customer service is very little help in fixing issues. In fact, of the 10+ times I talked to them they made the situation worse. The app doesn't do what's advertised yet its one of the more expensive ones out there. I figured you get what pay for, but not with this app. Waste of time, and waste of money. Trust me avoid it. Also they charged me $49.00 when they said wouldn't charge me anything for up to a year of service. They lie, and steal. How this app is even allowed on the store is beyond me. I have emails from their customer service showing proof of all this. DO THE RIGHT THING AND REFUND THE MONEY YOU STOLE!
Hello WoodBlank.com,
We really apologize for the inconvenience that you faced while using our app. Also, we accept that you experienced some issues during the initial app setup, but we had rectified all those concerns and provided the best possible solution.
As you have mentioned that $49 amount was deducted, so for this, we would like to update you that all the payments are managed through Shopify, and are bound by the billing cycle. The subscription charges are added to our payout as per your billing cycle. The refunds can only be initiated from our side after receiving the subscription charges from Shopify. And we refunded the amount in your account as soon as we received the payment from Shopify. You can check your email and see the refunded amount screenshot, that we have already shared with you.
Apart from that as promised, we are still offering you a free subscription to the app for one year. As for us, customer satisfaction does matter. Please give us one more chance to serve you and our team will help you with all the setup at zero cost.
You may reach us anytime at ebay_support@cedcommerce.com.
Best Regards,
Team Cedcommerce.!