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Thank you Prerit Agrawal for you patience and helpful tech support!
I spent a few hours with Aniket today to reconnect my Webgility app after some years away from using it. He was very patient with me and I appreciate his professionalism.
Great integration app for QB!
We've been using Webgility for around 10 years. We currently have a Shopify store and two Etsy stores and we are able to successfully sync the stores' inventories with our Quickbooks master inventory. Webgility integrates well with Quickbooks. We download our orders from our stores into Webgility, print packing slips, process shiping, print labels and post to store and to Quickbooks. We've been very satisfied with Webgility. We run the system with an admin computer and two add-on computers with no issues.
The customer service is great. There is almost no wait time for technical support and the technical support team members are very knowledgable.
Hello. Wow. 10 years! What an honor to serve your business for a whole decade. We appreciate your kind words. As always, we're here if you need anything.
Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.
Hello! So glad to hear that your onboarding process went well. We offer free expert onboarding to make sure you are set up for success, so we're so glad you took advantage of that. Thank you for being a customer. We're here if you ever need additional support.
I have used Webgility for several year but now with Quickbook Pos Sunset I reached out to Webgility to assist in integration with QuickBooks financial interrogation. I had an excellent experience, love the automation and accuracy. Easy mapping and support. Love this company and their support and implantation staff.
The onboarding training with Faizan was soooo valuble!! His answers are very specific to all my questions and concerns. As a bonus he is very positive and encouraging in navigating nd learning this app. Webgility when working properly and when i know more about the different aspects and settings works like a dream! I have been a customer for more than 3 years and am still learning and webgility is still improving and training me!
We have been using Webgility for 5+ years and it has saved us countless hours of manual data entry. It has been an essential part of our daily operation and will continue to be so for the foreseeable future. I highly recommend it!
Very attentive to the customer!
We have used Webgility for almost 3 years now. It is far superior to anything else we have tried. The app is fairly sophisticated and allows for a lot of specification and the customer service is very good. Like anything it has its issues, for example, we are currently dealing with an issue with our paypal payments refusing to post to QB. Nothing is ever perfect, but I always appreciate Webgility's diligence in making sure the problems are corrected.
Hello! Thank you for your review and kind words. We're always investing in improving our product, and your feedback is very helpful to us. We're so honored to serve your business for the last 3 years. Our support team is always here if you need anything.