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Rahul provided excellent support. It took us a minute to understand how the software syncs data between Shopify & Quickbooks. Rahul walked us through what we needed to do to populate our systems with the correct data for each order.
Migrating was easy! Their tech support is easy to work with, so professional and they get it right the first time!
His support was good and he tried his best.
He showed us way to post the sales tax correctly into the Quick Books as a line item but it won't work for us.
We are waiting for Quick Books to fix this issue as this is from them only.
shobhit updated webgility, reconnected amazon and shopify. downloaded orders from amazon and posted to quickbooks.
Arun helped fixed our webgility update and got our system running perfectly!.....................................
Webgility helped me with uploading a missing order from one of my seller sources and also assisted in having credit memos created to show refunds on orders in QuickBooks. Vipin, was a great help and helped to resolve the issue as quickly as possible.
Himanshu
Helped us fix a communication issue between Amazon and webgility and was awesome! Now the quantity is synced as per the Quick Books
Hooman was very helpful and resolved my issue in a very quick time. I was having an issue with Quickbooks and he was knowledgeable and I am very pleased with the outcome. Thank you Hooman!
I was having some difficulty getting everything configured and called their tech support line and was amazed by the level of service. Super impressive customer care by Ashish - I'm a fan for life!
I highly recommend Webgility. The support is stellar and they are always very friendly and helpful.
Devendra was most helpful and solved my issue IMMEDIATELY. He even stayed on the phone with me to ensure the download and sync was entirely complete. Very satisfied!! Dawn at Treats for Chickens