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We called because we could not get payment to upload. Shobhit answered pleasantly and was able to get the issue resolved.
Webgility is the only app we have found that will reliably bi-directional sync Shopify & QuickBooks. Most of the support guys are good, including Shekhar. A few of them struggle, but that is probably to be expected in any support organization as new staff is trained. Overall we are disappointed in how often we have to call support because of problems with Webgility, but they always resolve our issue either manually or with an app update, which is frequently required & is a manual process. The app is also expensive compared to other Shopify add-on apps, with ever user requiring a separate license plus one for the dedicated "server" that does the actual sync. We check frequently for an alternative to Webgility that is less expensive, more reliable & does everything it does, but haven't found anything even close yet.
Aman has been very helpful, and he is very knowledgeble about the about. He walked me right through the setting up process, which is a bit technical. I definitely recommend this software to others who wish connectivity between QB and other platforms.
Webgility is just the solution we were looking for to sync our Shopify store activity into Quickbooks. It has really helped us streamline our fulfillment and accounting processes. Virendra was extraordinarily helpful and was responsive to all of our inquiries. This company really has it's act together!
The service has been amazing. It is very easy to reach someone, Vipin and Virendra have both been super helpful. This app has made the data entry process so much simpler. Super happy with the decision to add webgility to our business.
This is a very good and helpful app for small business to integrate with e-commerce and very useful
Himanshu
Has provided excellent customer service in resolving any issue, no matter how small. Truly top notch product backed by top notch people.
Now we can post orders correctly in Quickbooks
This app is a true game changer! It has made my work flow far more efficient and easy. The webgility team is easy to work with, knowledgeable, and kind. This program is comprehensive and user friendly. But best of all, if you have any questions the customer service is happy to help. I find it to be well worth the investment.
Our business is using Webgility to link Quickbooks to our online Store. We are very impressed and pleased how it works and their customer support is excellent!
This app is the best for Quickbooks Desktop! Sajan was extremely knowledgeable in all aspects of the set up, training and patient with me as I learned. I tried out a couple other apps that do not come close to what this has to offer as well as Webgility as a whole. Thank you so much!