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Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input.
The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.
We used this app to help update inventory quantities. We like how useful and versatile it is. It is very helpful to ensure inventory quantities are correct.
Thank you for sharing your feedback! We're so glad that Webgility has helped you keep your quantities accurate.
Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that.
Overall, we are satisfied.
Himanshu
Has fixed the issue whcih we were facing using Webgility scheduler with Quick Books, great service.
This is a great syncing app from your business operations to Shopify and the help from Webgility is awesome.
We called because we could not get payment to upload. Shobhit answered pleasantly and was able to get the issue resolved.
Kanishk was a great help getting this product set up! It has taken several tries and hopefully now it will work how I hoped. Everyone I have talked to has given me different answers for capability of the app and how to set it up. One major flaw for me is the fact it doesn't sync COGS. That is a pretty important part of accounting!
I am fairly new to this program but so far the program has been really good and we are excited about the possibilities it opens up.
Customer service help is helpful but took some time to get access and set up properly. Used with QuickBooks Desktop
Do not Buy Desktop version Always glitches. Program Stops its own and not sync hours and hours ..Engineer team needs to work on it. Technical Support response so late they are in INDIA