Öne çıkan görsel galerisi
Markalı kargo koruması, nakit iade ve iklim etkisiyle devrim niteliğinde ödeme sayfası optimizasyonu.
Satıcıların; şeffaflığı, sürdürülebilirliği ve müşteri memnuniyetini önceliklendiren, sorunsuz bir satın alım sonrası deneyim sunmalarını sağlıyoruz. Platformumuz, müşteri yolculuğunun her adımını optimize etmek için kargo korumasını, verimli talep yönetimini ve nakit iade ödüllerini bir araya getiriyor. Çevre dostu uygulamaları markaya özel satın alım sonrası çözümlerle harmanlayarak, markaların güven oluşturmasına, tekrarlanan alışverişleri teşvik etmesine ve olumlu bir etki yaratmasına yardımcı oluyor, böylece her müşteri etkileşiminde sizi kahraman konumuna getiriyoruz.
- Kargo koruması, ödüller ve iklim etkisini tek bir ödeme deneyiminde sunun
- Etki sayaçları, pop-up'lar, banner'lar ve açılış sayfalarıyla sürdürülebilirliği sergileyin
- Satıcı portalınızda sürdürülebilirlik ve talep metriklerini takip edin
- Talepleri hem müşterileriniz hem de ekibiniz için sorun noktalarını çözecek şekilde özelleştirin
- E-postalardan taleplere ve nakit iade ödül kodlarına kadar white-label satın alım sonrası deneyimi
Otomatik çeviri içerir
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Ödeme
- Gorgias
- LoyaltyLion
- Recharge
- Tapcart
- Yotpo
- Zendesk
Kategoriler
Fiyatlandırma
İşletmenize en uygun planı seçin.
Harici ücretler EcoCart tarafından Shopify faturanızdan ayrı olarak faturalandırılabilir. Daha fazla bilgi
Ücretsiz
Ücretsiz
Otomatik çeviri içerir
Tüm ücretler USD cinsinden faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (98)
We were excited to partner with EcoCart as an eco-conscious business, but after onboarding, your widget isn’t working and we’ve received no support—emails ignored, meeting canceled last minute, scheduled a new meeting yesterday late afternoon again and it was canceled again. This is disappointing and unprofessional. We need a resolution ASAP.
UPDATE: Marina finally was able to get ahold of me and apologized for the delay as they, I guess, don't have a team right now to manage live meetings so I am not sure why they gave that option on their website, but she was able to get my issue resolved! 4 stars for the way they handled the issue and delay. I hope they can improve the speed of their customer service for time sensitive issues like these.
I'm extremely disappointed with my experience using EcoCart for our website. Initially, their team was responsive and communicative, but once we activated payments, they suddenly became unresponsive.
We've been waiting for over two months for a reply regarding a specific case, and it feels like they've ghosted us. I've sent multiple emails (three, to be exact), but there's been complete radio silence.
The lack of support and communication is alarming, and I've started to question the legitimacy of this app. It's unacceptable that there's no clear way to contact their team or get assistance when issues arise.
While the idea of carbon-neutral orders is great, the poor customer support and unresponsive team make it difficult to recommend EcoCart to others. Hopefully, they'll take steps to improve their support and communication channels.
Until then, I'd caution others to think twice before using this app.
Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.
We are genuinely sorry to hear about your experience with EcoCart, and we deeply appreciate you taking the time to provide your feedback, despite the challenges you've faced. It's clear that you value our product and had a positive start with the quick and smooth installation process, which makes it even more disheartening to hear that the billing issues have negatively impacted your experience.
We understand how frustrating it must be to encounter repeated billing issues despite assurances from our team, including a personal guarantee from Trevor Fox, our former VP of Sales. Your expectation for these issues to be resolved, especially after raising them directly with us, is completely reasonable.
Regarding the latest incident you've mentioned, it occurred due to us making necessary adjustments to the offsetting calculations specific to your store. Unfortunately, these adjustments coincided with the passing of the 1st of the month—our standard billing timeframe—leading to an erroneous charge. Please know that we recognized this mistake promptly and have since resolved the issue, adjusting the billing accordingly.
Destek
Uygulama desteği EcoCart tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
14 Mayıs 2020
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Performans, tasarım ve entegrasyon için aradığımız en yüksek standartları karşılar. Yeni pencerede açılır daha fazla bilgi edinin.
