EComposer Landing Page Builder
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
Değerlendirmeler (4.485)
Hassaslaştır
-
Puana göre
Really satisfied abot the support, Danny Helped me a lot, really quick! <3
Coming from Shogun now as I type this. I created two pages. A lot more powerful and you get more features than the old pricing plan on Shogun for the Pro plan on Ecomposer. I had a basic CSS question that my theme was overriding, and it was answered and fixed within minutes. As long as pricing stays what it is, I will be telling everyone I know to switch from Shogun! Thank you Caroline!
Exceptional customer service, and the app works perfectly!
Ecomposer offers great tools for page building. Support is fast and responsive. I reached out and spoke to Anna who was friendly and took care of my inquiry quickly.
EComposer customer support is excellent! 24/7 live personnel and super knowledgeable on the platform. Not only are they able to fix my issues in matters of minutes, they will teach you exactly how to use the tools and functions the proper way. Thank you for the amazing experience.
Five stars app and 6 stars for the customer service! It is a great app to use, I recommend it to everyone who needs to build custom pages!
Great App that works hand in hand with everything you want to create with Ecommerce.
Best building Tool on the market rn with endless possibilities.
Customer Support is also really great, they helped me with every Question in less than 5min.
Mia was super helpful and quick to respond when I had a question
So far so good! My site looks so legit and professional and I am able to add some many cool sections!
Sometimes customer support is offline and unavailable, but when they are available they are friendly and helpful. However, the app itself if often fickle and finicky. While support agents are helpful and professional too often there is a breakdown in communication or a misunderstanding of what is actually needed. Often the assistance provided results in undesired changes in my landing page design that require multiple attempts to correct what was incorrectly executed. This has caused lost time, many redos, and frustration on my end as the user of this app. I'd like to recommend it, but unsure that I would.
Hi there,
This is Rainy, Customer Success Manager at EComposer. First of all, thank you so much for your review. And I am truly sorry for your past experience.
There are several things I would to clarify:
1. Customer support is not available sometimes. Actually we're aware of this delay response due to the thin resources of customer support at the time you connected us. And we are putting more people in that shift to ensure no more wait.
2. Misunderstanding your question: I did review this mistake (one CS agent sent you the wrong document while actually you asked for another thing) with the whole team and we will make sure to read it carefully before giving assistance.
3. Other issues like copy color code, adding date of birth field on contact form, etc. we've contacted you to guide the solution.
Kindly give us another chance to improve these. I hope you will have a better experience now.
If you need further assistance, freely free to contact us anytime.
Best,
Rainy