EcomRise: Upsell & Bundles
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Great app with excellent customization options!
Ottima app per migliorare le offerte e funzioni del sito.
Supporto super efficente , grazie in particolare a MIA TRAN, il suo supporto è insuperabile!!
100% satisfied with the helpful service and EcomRise. Great functionality and easy to create compelling offers. A lot of cool features and I am excited to see how my site benefits. Eric was also very good at helping me get set up! Thanks!
DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users.
A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!
Hi there,
This is Maria - EcomRise Customer Success Manager.
I am truly sorry for your experiences with the app.
I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you.
Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on.
I hope to hear back from you soon!
Best regards,
Maria
loving it, and the support is great. Jade has helped with some customizing support and is a great help!
Features are awesome but limits could have been more and great customer support from Susan
Very easy and efficient! Annie helped so much and she made sure that everything runs smoothly for my website.
EcomRise: Upsell & Bundles has been a fantastic addition to our Shopify store would recommend
Much appreciated the Hard working and support and service you provide us.
I've used a lot of themes in the past, but without a doubt, this one was one of the best. Especially due to the fact that it has a multi-brand option, which was very important for us. It's also very feature filled and is pretty fast.....as many shopify themes have a ton of code and slow page response times, as a result not so good for SEO and stuff.
But what I'm the most impressed is the amazing support - led by Annie. We did run into some issues, but they were so fast in helping take care of stuff....so setting up the theme/site was a breeze. Thanks for all your help.