BFCM Returns and Exchanges

very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers
he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.

Best & fast service. Most important is very quick and fast response from customer support team & amazing app with all integration.

Perfect app to manage your returns easy to use 100% full proof working app with inbuit shipping integration for reverse pickup . No one in the market is providing this till date . go for it you won't regret . I have just setup the app once and rest all the work is done by automation . 24hrs support you can call them any time they are happy to help . Amit from ecoreturns is my account manager and he is available when ever we need them .

good support and useful features. onboarding process very easy and automation feature is also good

Team is very supportive. It is good with automation . Features are upgraded quite frequently which adds value

This company has the best customer service out of any app that I have installed in the last 4 years. My contact in ECOReturns was Surav, he is an impeccable customer service agent, he trained us how to use the app effectively, he knows shopify and ECOReturns app inside and out, he answered all our questions plus more. Words cannot express the massive help he has been in using this app. The customer service has been fast effective and efficient. The app is brilliant it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. Once you have the full training it is really easy to use. I highly recommend this app and a full 5stars to the customer service me and my business partner received.

Amazing Service and automation features for returns and exchanges . The customer support team provides the best support.

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

We recently had the opportunity to experience ECO RETURN's service, and we must say it was a stellar experience. From the moment we initiated the return process, their customer support team was exceptionally helpful and responsive. They guided us through the steps and made the whole process hassle-free.

The return was processed promptly, and the communication regarding the status of returns was clear and timely. ECO RETURN's efficiency in handling the return and their commitment to customer satisfaction left me genuinely impressed.

Overall, ECO RETURN's service not only met but exceeded my expectations. We will undoubtedly continue to be a loyal customer due to their exceptional service.

We had a very complex case (being a marketplace) and the team were very happy to help with all the problems we had. They were responsive and helpful and nothing was too big a problem.

The software is good but the helpful team really make it stand out.

A big shout out to Saurav who has been great and very patient throughout.