[HumanPresence] Shop Protector , Počet recenzí: 101

I have been using Shop Protector for awhile now and they have been wonderful any time I have questions or need help in any way.
This APP truly helps stop unwanted spam and threats.
Highly recommend

suddenly the app is flagging all my orders while i didnt change anything in the settings and asking for crazy extra charge money like 100 usd so far this month !
are they crazy ????

I was getting slammed with spam and other options for a captcha email form were really ugly and did not seem to work. Then I discovered John and his team and they did something magic to my site (with no changes to my existing email contact form) and the spam totally stopped! I'm so relieved. So many thanks to John and team.

I highly, highly recommend this app if you're having trouble with spam.
Peita
www.gingerfinch.com.au

When it worked, it was fine, but if it went down (which was becoming more and more frequent), customers would think they were submitting their forms to us, but would actually be taken to some off-site green screen (with fake confirmation message that we had received their messages when, in fact we actually were NOT receiving them!! They were gone to oblivion and we'd never know or see customer messages that came in when app was down.). We would not received any notification app was down, we just finally would notice it had been several hours, or over a weekend, etc and no customer messages were coming in, so we would run a test and sure enough - green screen off-site indicating to us form was down for who knows how long. Unfortunately, app functionality is beholden to their configuration, so we were held hostage for repair and restoration. Service and support were awful. No response for days, had to email owner a couple of times just to trigger a reply. Once, he tried to manipulate to negotiate a positive review.

We finally had to acquire our own code IT team to disable the app and redo the forms ourselves. Shop Protector / Human Presence was our worst app experience and we cannot recommend their services.

Love it! We we're getting plastered with spam, and this took care of the problem and very short order. Highly recommend!

Great service/app to fight against those lousy bots. Will go the extra mile to troubleshoot and resolve any issues with your website

Great support! Since they helped me find and protect all forms on the website, no new bot sign ups!

This is absolutely a great app for those facing spam signup problems. We had zero spam signups after having our forms protected by the app and John was also very helpful and responsive.

This app has helped us prevent bot sign ups. In the rare case that I've needed support, they've been very responsive and helpful.

Our store was having some technical issues with our sign up page and the support from Julius was quick and very effective. We even had to have another Shopify App involved which could have made it more complicated but Julius still managed to respond in a timely manner and provide everything needed. The support team for this experience was very well received. Thank you!