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We really love using Emotive. It makes SMS marketing super seamless.
Their support and onboarding team is fantastic, they are extremely helpful in ensuring your team is taking full advantage of all of the features to maximize ROI.
Emotive is definitely one of the better SMS platforms we've used (and we've used quite a few). The dashboard has a great layout, and it has all of the features we need to launch successful campaigns. The pre-built flows are super good on their own and easy to customize to your brands needs.
So far everything has been great, but the only feature I would like to see is a cost calculator to show the estimated cost for the campaign before it has been sent.
Thanks for this wonderful feedback! We're glad to hear that Emotive has made SMS marketing seamless for you and that our support and onboarding team have been so helpful. It's great to know you find the dashboard layout and pre-built flows effective. We appreciate your suggestions. Thanks for being with Emotive. 😊
I would definitely recommend Emotive. We find it a useful tool and we're very happy that we work with Emotive. Our CSM is the BEST. She's literally the best CSM we've ever had - across every platform we use. It's easy and user friendly. 10/10
The app itself works incredibly well, our retention in SMS through emotive vs email is insane! But beyond the app, what makes this SO worth it is the support... The team at Emotive is knowledgeable, helpful, and thoughtful; they really made it feel like a team effort.
The Emotive team has been so helpful every step of the way. Their platform is very easy to use. Highly recommend.
The best SMS marketing App on Shopify. Our revenue has increased 3000% since using Emotive. Highly Recommended!
Most importantly, this app brings in historical Shopify data which allows us to segment customers properly in SMS marketing. That has been a big advantage in efforts of customer acquisition vs retention marketing. Easy to use and integrates well. All good in my book
Good customer support. helpful features. and overall easy to deploy and use. on the pricier end but the white glove service is worth it for any business wanting to scale.
Emotive has been a great hands-on tool that continues to provide our store with the sms results we want to see. The tech integrations have been seamless and timely. My only complaint is that there seem to be a lot of missing features that would be nice to have, but the team is very quick to offer alternative solutions and work on product updates.
Thanks for this review. We're glad to hear that Emotive has provided you with the SMS results you want and that our tech integrations have been seamless. We appreciate your input on missing features and are always working on updates. Your satisfaction is important to us, and we're here to support you with alternative solutions. Thanks for being with Emotive! 😊
I've been an Emotive user for almost a year now and truly love it. It's easy to use and the best part -- the Emotive team is helpful and responsive. Heading into 2022, we knew SMS marketing would be one of our key conversion drivers and Emotive delivered. I highly recommend this app to anybody that's looking to add SMS marketing to their business!
More pricey than some but has more benefits: copywriter, more involved marketing team, more education on segmenting and getting the best return on investment.