EPROLO‑Dropshipping & Branding

This app is supposed to make it easy to fill orders, the issue is that it does not actually work. I ordered a few items after having them on my website and they never arrived. The support had nothing to say except they will arrive eventually and two months later and the items still haven't arrived and ive had to issue refunds to everyone. Do not use this app, just use Oberlo instead.

Wow where do I even begin, I don't normally write reviews because I feel they are all based on perception and memory but eprolo.....sheesh this is a NO just a BIG FAT NO! Save yourself and your pockets from this sham of a company. Shipping Times:
They will process your order and say it has been shipped and then change the actual date of shipping to make it look like it was only a few days.
The carrier they use YunTrack doesnt even start calculating the days until it is picked up and starts moving to seem like it was delivered in 2-4 days. The express shipping is joke they change the price of it whenever the want to. Some items have a fee some don't, some you can get express some takes 12-25 days but you wont know until after the order is made. All of their products you can find on aliexpress it wasnt until i was 50 orders in that I realized it was all LIES! The same exact product is more than likely cheaper and faster somewhere else. Customer Service
They only work after 9pm EST so you wont hear anything for days regarding any issues you have. You cannot cancel any orders once they have been made. They will tell you the item is shipped and just put a fake tracking number until the can actually get the product. To give you a recent example I ordered express shipping on 12/08 they didn't process to ship until 12/18 on 12/29 it WAS NOT EVEN SHIPPED! We asked to refund the shipping since we paid express but after looking at the tracking it left CHINA 12/26 and still not delivered as of today 01/05. I asked for a full refund as clearly it will be over 30 days by the time the customer receives the package and they say we need to keep waiting. Of course the customers wants a refund and still wants to know if they will get the item or not. I honestly was excited when I first found eprolo I was willing to overlook the high shipping cost just to ensure the delivery time.... WORST THOUGHT EVER!! Save yourself your business your reputation your bank accounts!!!
JUST DONT DO IT NO MATTER WHAT THIS APP WILL BE A PROBLEM. I should have known nothing good is free in the business world. Hope this was helpful I wish everyone success on your journey!

this app is so helpful and nice. Honestly I think this is the best way to begin a drop shipping store.
yep

Great Products to ship worldwide! Extravagant really cool looking Products! Highly Recommendation to download and use this app.

I do not have much to say yet as I have not fully launched my store! However, the communication and response with my agent is pretty great! Once my business take off and I have been with them long enough I would be back to give a better review! For now, as a beginner its a great place to start!

I am really happy with the customer service experience from EPROLO, Vivian is replying to all my emails within a few minutes and answering all my questions, thank you so much, always is good to get fast and friendly partners to work. 100% Recommended.

Rick was very helpful and quick in responding
I recommend his service and eprolo is a great dropshipping company

great app for manage orders and stock. find so many app but nothing to compare. easy to set and find product . you can even add from ali express.

Very useful when you want to dropship from China and don't need to worry about the shipping time. It has a great shipping time from China to Europe 15 days tops! Opposed to other that give you generally 30-45 days!

I´ve become very comfortable with Eprolo which is now a key component of my store. Great products and best service.
When I needed guidance and support I found Rosy and Anna. Responding in less than 2 minutes and always helpful and striving to help. Great service!.