EPROLO‑Dropshipping & Branding

Great dropshipping app, really fast/cheap shipping in comparison to some other apps. I would recommend for people starting up a new dropshipping business.

i used this app its very good and speed. increase business, i recommended this app to all. thanx eprolo.

Shopify, you should not be forcing me to give even 1 positive star. I should have the option of commenting without stars. Better still, allow negative starts, because that is what I would give here.

Where do I begin? Shipping times are not accurate. I purchased a product for myself and received and received it after 40 days, but it stated 14-25 days for delivery - that was after 12 days to process, even though it stated 2-3 days. I was charged a shipping fee but it said free shipping. Support told me that shipping times and costs are not always accurate and to please understand! Would my customers understand if I told them that? Product prices increased from between $5 - $20 and I was not notified. It takes a long time to manually check over 70 products frequently, to determine if there has been a price increase! Most of the products I look at have no descriptions. Support told me that is all the information they can provide and to please understand. Would my customers understand if I told them nothing about the product? Any time I have contacted support, they have no been interested in fixing issues. Rather, they brush it off as not important - bad customer service!

I posted the above on January 29, 2021. I now want to add to it. I have had nothing but issues from Eprolo. Processing times are not accurate - I have a product that is urgent. They said processing will be 3-5 days. How do they work that out when their app says 2-3 days? I have been emailing then and today I told them it was day 5 for this urgent product. An email came back saying it will take an additional 1-2 (2-3 had become 6-7) days because they found a stain on it. Wonder when they were going to let me know. They wouldn't have if I hadn't kept emailing them. They don't always let you know when products are out of stock or discontinued. This makes you look stupid with customers if they order that product. EPROLO, I PAID FOR THIS PRODUCT ON 6 MARCH AND YOU STILL HAVE NOT DISPATCHED IT AND YOU ARE NOT REPLYING TO MY EMAILS. If your 2-3, I mean 6-7 day processing is accurate accurate, this product should show shipping details, but surprise surprise, it doesn't. My customer i asking where their products are. Their inventory is not real-time, so you could list products that are no longer available. I have had a few orders that I have had to cancel because the products are not available. It is mt reptation, my business, but they don't care. I have had several orders where the processing has gone over time. They never have express shipping fees loaded, even though they claimed many months ago that they would all be loaded. I seem to waist so much time contacting them and waiting and waiting for a reply. This adds an extra couple of days to the delivery.

So, I have had numerous issues with Eprolo over the time I have been using their app ~ 2 years. Their answer to everything is very often "please understand". Well Eprolo, please understand that I have removed all of your products from my store and have found another supplier. Once you finally fulfill this last order, I will be removing your app.

This app saves a ton of time and energy so we can devote our attention to enhancing our store and concentrate on marketing and customer service.
When the Express U.S. shipping is available, it should result in increased traffic and sales. Thank you!

has to be the best app, amazing for products to get to UK in such a short time. Very helpful and speedy customer support.

Love this app, easy to setup and navigate. Found new products using it. Also, customer support is great!

I like the application. because it is very advantageous in terms of delivery time. I think it will be useful for everyone, especially during the pandemic period.

very super and powerful application that I have seen during the past 2 year. I am very happy to find like this application which support me to increase my profit. If I can give stars I will give 10 out of 5 but because the highest marks is 5 out of 5 so I give 5/5

This is a very good app for drop shippers! Fast shipping and good products! The products are very good height quality!

great app with plenty of products, excellent support and user friendly interface. Made our life so much easier.