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I definitely ran into some issues with this service but mostly it came down to rates quoted not being final shipping rates. Overall, the rates are not competitive with rates you can negotiate yourself. And I really disliked the adjustments made and how they would just 'charge to my card'.
Their team did go above and beyond to keep my business though.
I've been working with Ahmad Al Abid for over 3 years and he's always responsive and attentive. He helped me reduce shipping cost and integrated my store to the eShipper app which streamlined my shipping process and made my life much easier. After 4 years of working with him and eShipper I can confidently recommend any business owner to work with him and eShipper. The service is great and extremely reliable. I love the app, I should've made the switch from eCommerce long time ago. It all syncs through to eShipper seamlessly.
This app was highly recommended by Hiba Ali from eshippers. It saves me the hassle of shipping, it saves me time, money and is very handy! Cant go without it!
Great rates for customers and easy to install and use. The customer service reps are very responsive and helpful.
Did not integrate very well with Shopify. Created all kinds of headaches for us despite their timely customer service. Loss money on mismatched shipping rates. Deleting app today!
Only for Canadian customers. Wish they would specify that before I took the time to download it and give them all my information