Essent Preorder Back in Stock
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Terrible app. Just turned it off because I had stock and it kept the code in the backend, not allowing my customers to use the checkout button. This was unknown to me for a few days, so I would have lost a few sales. Definitely do not recommend.
Hi there,
Thank you for your feedback, and I'm sorry to hear about the trouble you experienced.
Our team conducted an internal investigation and found that the Preorder Campaign was unpublished on May 15th, which doesn't quite align with the timeline mentioned in your review. We've also reached out to you several times to help resolve this.
If you could reply to us, our senior developer would be glad to investigate the matter in greater detail and work toward a solution for you.
Zydrunas
After all the setup, the day i needed this app to work, it doesnt and i am currently even unable to access the backend. after emailing the dev they just said its running as usual. good luck
We’re sorry the app didn’t work when you needed it most. We’ve emailed you to help resolve the issue, and if you’re willing to give us another try, we’ll bring in our dev team right away to fix it and make the app work on your store.
Zydrunas
Fake reviews, downloaded it put all items as pre order instead if the selected one.
Thank you for your feedback. Our team is committed to ensuring that every user has a seamless experience with our application. We offer 24/7 support and have a dedicated development team ready to address any challenges and provide solutions. If you ever choose to give our app another try, please don’t hesitate to reach out - we’ll work closely with you to ensure it meets your expectations.
App crashed right after installed. Managed to setup, while testing, it does not keeping the discounted price when user changes size or amount. Very bad, do not waste your time. Those reviews might be friends'. App does not work.
We reached out to your e-mail address. Please respond, and we will fix the issues you face ASAP. All the reviews are genuine, and we have 247 Support to help you make the app work like it should.
Zydrunas
