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Great app, works for its purpose! Also amazing support fast, kind and helpfu;! The app is looking nice!
Thank you for taking the time to leave us a positive review! We're glad to hear that our app is working well for your needs and that our support team was able to assist you in a timely and helpful manner. We appreciate your kind words and hope that our app continues to meet your expectations. Thank you for choosing our app!
- Joewelyn🌹
exacly the app i need does exacly what i need and is able to change diferent shipping times for diferent countries
Thank you for your review! We are thrilled to hear that our app is exactly what you need and that it meets your shipping needs for different countries. We appreciate your feedback and hope to continue providing you with the best possible service in the future. 🤗💗
- Sophie🌹
First my shop speed dropped dramatically when I installed the app.
Second the ETA simply stopped showing for ALL my products. I had the free plan, testing it before committing to the paid plan. At first it showed ETA for only 100 products, so far so good. But it suddenly stopped working.
I spent nearly 1 hour with the support and they simply pretended the issue wasn't real testing stuff that didn't solved the issue. They last resort was to tell me to upgrade the plan, that it was the only way to make the ETA shows.
We genuinely appreciate your feedback and apologize for the inconvenience you encountered. We strive to provide a seamless and efficient experience for all our users, and we regret that we fell short of your expectations in this instance. We understand the frustration you experienced with the drop in page speed, and we apologize for any inconvenience caused. While our app may not be the direct cause of this issue, we still want to assist you in any way we can to help optimize the performance of your website. We understand how important it is for you to have accurate and consistent ETA information, and we apologize for any inconvenience caused by this inconsistency. The ETA message displayed on your products is indeed system generated and intended to provide valuable information to your customers. However, as part of our free plan, there is a product limit in place. Once the app detects that you have reached this limit, syncing resources becomes necessary for accurate data representation, including the ETA message. To remove the product limit and display the ETA message for all your products, an upgrade to our paid plan is required. We appreciate your feedback and will take it into consideration as we continue to improve our app. If you have any further concerns or questions, please do not hesitate to reach out to our support team for assistance. Thank you for your patience and understanding.
- Joewelyn 🌷
Thank you very much, great job . Very fast and patient support and help.
🙌 Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. 😊 Our team is always here to provide fast and patient support whenever you need it. If you ever have more questions or need assistance, feel free to reach out. We appreciate your feedback! 👏🌟
-Sophie💗
very fast and very helpfull, the app is very easy to use and to configure and it do the job, i recommend !
Thank you for your great review! We're thrilled to hear that you found our app fast, helpful and easy to use. We're always striving to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations. Thanks for recommending us!
- Sophie 💖
We installed this app and it didn't work on every product. Although we chose the correct plan, the Estimated Delivery Date would not show up. We contacted the developers but his responses were not very helpful. Other than that, the developer rewrote our shop-code and it then showed the word "test" under every single article and we were not able to delete it. After contacting the developer again and asking him if he had implemented the word test in the code, he stated multiple times that it was not him. We proceeded to contact Shopify+ and they showed us that it was indeed the developer from this app who inserted this mistake in our website.
We do not recommend this app at all. The customer service is miserable and cannot be trusted. Also the app does not work how it is supposed to do.
We apologize for the inconvenience you experienced with our app. We take feedback seriously and are sorry to hear that you had issues with our app and customer service. We are constantly working to improve our app and will take your feedback into consideration. Regarding the issue with the word "test" appearing on your website, we apologize for any confusion and want to assure you that we did not intentionally insert that into your code. We will work with you to resolve this issue as quickly as possible. Again, we apologize for the inconvenience and appreciate your feedback.
- Joewelyn
This product is easy to use and affordable with the free plan that they have available. I recommend..
Thank you for your positive review! We're glad to hear that you find our product easy to use and affordable. We appreciate your recommendation and hope that you continue to enjoy using our free plan. If you have any questions or feedback, please don't hesitate to reach out to our support team. Thank you for choosing our product!
- Sophie
It was amazing, Great customer service, fast response, they did what exactly I wanted to do
Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with our product and that our customer service team was able to meet your needs quickly and efficiently. 🤗We always strive to provide the best possible service to our customers, so it's great to hear that we hit the mark. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for your feedback! 💞
Best Regards,
Nona|ETA Support Team
Great app for your store and great support on costumer service. I highly recomment them. thank you!!
Thank you for your positive review! We are thrilled to hear that our app has been great for your store and that you have found our customer service to be helpful. We appreciate your recommendation and are grateful for your business. If you ever need anything else, please do not hesitate to reach out to us. Thank you again for your support!
- Sophie 💖
Perfect app, does exactly what I need. Contacted support a few times and they're very fast & helpful. 10/10.
Really effective and simple app, works exactly how it should. Free & paid plans are both great for businesses. Support is 10/10, everytime I have contacted them they have replied quickly and with a detailed reply. To the support team, thank you for your help!
Thank you so much for taking the time to leave a positive review! We're thrilled to hear that our app has been helpful for your business needs and that our support team has provided excellent assistance. We appreciate your kind words and look forward to continuing to serve you in the future. Thanks again!
-Joewelyn🌹