Etsy Integration ‑ DPL

I will say that the app is not the most intuitive that I've used. That said, the support is amazing and helped me through every step. I was able to get our ShareASale fTP feed up & running very quickly and am finalizing our Etsy integration now. They respond quickly to emails & chats - very impressed overall!

Its all been a bit confusing launching my first Etsy store. The shipping charges are generally a pain, but the App support team has been great helping me customize pricing, margins, and shipping (fixed). Thanks to the App Support Team for all of your help.

Very helpful support. They go out of the way to earn your business. App is not perfect, but it's better than the alternatives I've tried, including CED and all the other Shopify Etsy apps I've tried. It's the best Etsy app I've found in the Shopify store. It needs improvement (more automation), but it will get the job done and you'll need to edit some finer details directly in Etsy.

The Worst. Nobody is ever there to chat, there is not live help. Cancelled a huge amount of sales due incorrect inventory syncing. Deleted the app. amazon has just INFORMED me that my account with them is at risk of deactivation, because my cancellation of orders is at 50%. I had perfect account health with amazon prior to this horrid app. Exportfeed, remove your feeds from my amazon and etsy accounts now!
Your reply to me is a bold face lie. I have all the emails/contacts/my web developer emails, all that helped to straighten out your mess and have reported you to shopify. I will also reach out to Shopify CEO Tobias Lütke. This is not good business and caused me immense downtime, and I still have my amazon on hold trying to clean up your mess! You even renamed my products erroneously causing huge confusion. Apparently you were not using my shopify feed. You must be using some other feed unrelated to my account.

Great customer support and the addon is very easy to use. Thanks to Jillian for the fast response and support.

This was the only app I was able to find that could transfer data from Shopify to Etsy, many can do the opposite while I need this exact ability to export listings from my Shopify store to Etsy. I contacted the support and while there was a delay in responding due to time difference (we are in different zones), they got back to me and called to walk me through the set up. There is a learning curve but nothing cumbersome or beyond the ability of an elementary school student to comprehend. I would say with little patience for the customer service to get back to you, this app does what it states. The person's name who helped me was Rudra and he was very patient and professional.

Love that app! Surya helped me get setup and he really made that process so much easier. I would have cancelled if it wasn't for his help :-)

So my store I guess is a little different. I sell laser engraved products. A lot of tumblers! My products are my engraved designs and my inventory are the cups themselves. Therefore, all my SKUs are used across almost every listing. After some back and forth to clarify, Surva assisted me to explain that if one of the colors is purchased, it will deduct 1 from every listing on both Etsy and Shopify! Woohooo!! Finally a true solution. Surva was patient and kind and the customer service is fast and very responsive. 10/10 would recommend. Thanks again Surva!

The service provided by Arpan who is the Customer Happiness Executive for ExportFeed was truly world-class. Over the weekend, I ran into some sort of coding error where the ExportFeed app was not receiving the sales communications from Etsy to send triggers of the sale to my Shopify account properly. Arapan and his developing team took immediate action and worked diligently over 2 days keeping consistent communication through email and the Facebook Messenger App with me every step of the way to fix the problem. His customer service and the overall experience was a delight during a very stressful time for our business. ExportFeed went above and beyond my expectations and I can see why this is the go to app and best solution! My problems are fixed and I can now sell with flawless integration and no worries whatsoever knowing I have a stellar support team awaiting if an issue arises. Thank you ExportFeed!!

Absolutely do not use this app. The syncing from Etsy to Shopify is awful. Had so many issues with this app I finally deleted it. The sync would not update correctly and also if I had all the information input correctly, it would still result in a failed product sync. Unhappy and will not use this app again.