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I had a minor issue in the beginning, and had reached out to the team to help out with it. I didn't have very high expectations because i've been having issues getting answers from any other app. But, not only did they respond - they did it quickly and with care to address each of my concerns. If you have specific needs - I highly recommend reaching out to them first because they can help you navigate everything :) Thanks!
Thank you for your review, Chasing Bre Designs. We're so glad to hear that we were able to help with the issue you had and that our team was responsive and attentive!
We value your feedback because it helps us make improvements in how we handle customer service at Etsy Integration & Sync. If there's anything else we can do for you, please let us know and we'll be happy to help.
its well synched with ets and shopify and very helpfull support services, can be used easly and effective
Hi Mode Glanz, thanks for your feedback! I'm glad to hear that you're happy with our Etsy Integration & Sync product and found it easy to use. It's also great to know that you found our support services helpful. We really appreciate hearing about your experience!
The service provided by Arpan who is the Customer Happiness Executive for ExportFeed was truly world-class. Over the weekend, I ran into some sort of coding error where the ExportFeed app was not receiving the sales communications from Etsy to send triggers of the sale to my Shopify account properly. Arapan and his developing team took immediate action and worked diligently over 2 days keeping consistent communication through email and the Facebook Messenger App with me every step of the way to fix the problem. His customer service and the overall experience was a delight during a very stressful time for our business. ExportFeed went above and beyond my expectations and I can see why this is the go to app and best solution! My problems are fixed and I can now sell with flawless integration and no worries whatsoever knowing I have a stellar support team awaiting if an issue arises. Thank you ExportFeed!!
I used this app to export my products from Shopify to Etsy. I was a little frustrated at first as my products weren't uploading correctly but they have an amazing support team who quickly resolved my issues. I'm so glad I decided to use this app.
The support was very helpful and the app is easy to use. I was uploading one by one now I did it all in one shot.Surya S. was great
Thank you for your review, Special Cloth Brand; we're glad to hear that you found our support team helpful!
We want to ensure that every Etsy seller has the tools they need to succeed on the platform. If there's anything else we can do for you, please don't hesitate to reach out.
Outstanding customer support! I had trouble setting up the app and they went above and beyond the normal expectations. I highly recommend this app and the customer support team backing it up.
What a clever app! definitely worth every penny and a fantastic customer service experience. thank you Darpan!
The app is easy to use and does a great job of importing products and syncing them with Shopify. Support was always available when we need to reach out for assistance.
Hi Myriad Melodies, Thank you so much for the review. We are super happy to know that our app helped you import products and sync with Shopify. We want to provide the best possible support to our clients and we are glad to know that, we could help you.
Please let us know whenever you need any help or have any questions with the app, and we will reply as soon as possible.
Customer service worked with me on the weekend via email to help me with a SKU syncing issue. Pleased so far.
Great customer service - the help I received was invaluable! Great way to quickly sync inventory Shopify shop to Etsy
Thank you for your wonderful review/feedback. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedbacks for us and we'll reply as soon as possible.