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It was a great experience. That is very kind of Srajan.
Thank you very much.
The support is fantastic! We have had a couple issues with the person that set up our integration, but the support chat is super easy and they're very helpful and quick.
I used this app to help me put all my products on Esty and wow its great!! So easy to do and the online support is brilliant, everytime I had a question they responded within minutes. So helpful and friendly :D 5* would 100% recommend !!
I just started my 7 day trial and tech support has been great so far. I hope this really helps with getting more sales.
It was simple to link my store to Etsy, and when I did need some support and have a couple of questions to answer the chat was fast and very helpful.
Thank you so much for your great support and patience!!
It really helps me a lot!! Customer service is very friendly and kind.
An abosolute nightmare!
Where do I start...
I have almost 300 listings in etsy and used this app to transfer my listings over and then had my inventory synced. ( sounds great right? )
-This app deleted over 100 of listings on etsy.. OVER 100!!!! poof gone. It was beyond upsetting to try and get them back. They blamed etsy..... which was not the case at all. As soon as I "synced" my products for the first time it happened. so that was a complete disaster. Etsy was able to find all my deleted listings and pull them back ( thank god for etsy! )
I decided to keep moving forward with this app in hopes that, that was just a one time thing. After spending over 2 days worth of work on changing my titles and descriptions on all my listings on shopify, I had to create catalog in the app for my product to actually work... well once I did. ALL MY 2 days work ERASED and was completely reset to the original description and titles on all my 300 listings.
At this point I felt like I had done so much research and invested SOOO much time into this app, that something had to give.. and had to work for me once I got everything set up. Everything was up and running after those major disasters, and from the moment I started using this app for syncing inventory and stock IT DOES NOT WORK. I am spending double the time I should be going back and forth between shopify stock and etsy stock to MAKE SURE THIS APP is pulling the inventory out when something sells on etsy! When I manually change the inventory on shopify it NEVER changes on etsy. Its a MESS! ( the app is NOT doing its job ) A complete mess. Its happening almost every 2nd day, and I feel like a babysitter. I have to manually watch the app MYSELF to make sure its working.. and its always not. I am over selling my product, having to tell customers sorry we dont have that... I continually have to reach out to the support team to fix the app ALL THE TIME. ( they are probably sick of me too! ) I am so over this, and sick about how much of my time I have wasted. The team is very friendly and kind but the app itself is a COMPLETE WASTE OF MONEY. Please do not try this app, I promise you it will make your life extremely stressful every day you use it.
I do NOT want anyone to go through what I am currently going through and have been through with this app, its made my life and business a disaster and by NO MEANS easier at all.
** Update. 3 weeks later. Woke up in the morning and 94 listings were INACTIVE on my etsy acount!! GONE, LOST MONEY. My inventory was all over the place and still isnt matching. I cant believe im paying this app to LOSE money/sales. literally speachless.
The CedCommerce support is second to none, very fast and precise, and always there to help no matter what the problem is. Personally I'm very satisfied with the app and support provided.
great app works amazing !!!
excellent super fast customer service !!!!
gave me a lot of options, and opened a lot of doors in other markets that I never knew.....
The app is good to link to Esty. A bit confusing at first but they have a top notch team that is available often. Jason and Phoenix have been super helpful!