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I needed some help and Therese gave me a clear explanation to solve my problem. It was fixed within minutes
Thanks for leaving a feedback! We're glad we could swiftly resolve your issue. If there's anything we can do to improve your experience, please let us know!
- Kevin & Nova Apps Team
Great help service , polite , good app
Ho avuto l´occasione di scrivere con Jon per un piccolo problema dell´app, é stato molto gentile ed ha risolto il tutto molto velocemente.
Kevin, sono di Nova Apps! Grazie mille per la tua recensione e il tuo feedback. Ho notato che ci hai assegnato 4 stelle sull'app. Ti chiedevi solo come possiamo migliorare la tua esperienza con l'app da parte del nostro team di supporto? 🙂 Ci piacerebbe ascoltarlo! 💓
I had some trouble installing the app but Jon directed me to the problem, which was to do with enabling the app at my end in customisation of theme. All was then OK.
The customer support on the chat line was good, but the installation instructions when installing the app could have been clearer.
Thanks for the feedback! We're glad we could help you sort out the installation hiccup. We'll definitely work on improving our instructions!
- Kevin & Nova Apps Team
Manchmal kleine Bugs bei der Anzeige auf der Website, aber läuft größtenteils ohne Probleme. Support hilft super schnell.
Vielen Dank für Ihr Feedback! Wir sind an diesen Fehlern interessiert, aber es freut uns zu hören, dass unser Support-Team schnell weiterhilft. Ihr Feedback hilft uns, uns zu verbessern!
- Kevin & Nova Apps-Team
J'ai été satisfait du service à la clientèle. L'application est très bon et facile à utiliser.
Je suis ravi que vous appréciiez notre application et notre service client ! Si nous pouvons faire autre chose pour rendre votre expérience encore meilleure, veuillez nous le faire savoir.
- L'équipe des applications Kevin et Nova
Appli facile à mettre en place et à customiser, j'aurais aimé modifié aussi le CSS pour la taille et la police des caractères.
Straightforward, simple and does it what it says.
For five stars though should allow positioning through app rather than any additional code change.
App is great and is easy to use and setup. I'd like there to be further custom options like changing font and font size to give it a full 5 stars. The current font is too large.
Good app, easy to use.
App can be improved by enabling a pre-view of what is being set up and more design option