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Quick app to install, I requested help from the support team who were very responsive.
Thanks for sharing your experience! We're so glad you found the app quick to install and our support team responsive. If you need more help, just give us a shout! 😊
- Kevin & Nova Apps Team
My support gave me very good help and was nice and polite. A pleasure chatting with her. She also gave me a tip for my store. Could not be more satisfied. Thank you.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 - Kevin
Fantastic customer support! I wished to have the font differently. Received a collaborator request and code has been edited for me with no additional charges.
Thank you for your positive feedback! We're glad we have accommodated your request to have the font edited. We appreciate your business and look forward to serving you again. - Kevin
EU Cookie Bar GDPR for Shopify is an excellent application that allowed me to add a personalized cookie bar to my online store, ensuring compliance with GDPR regulations. The standout feature was the amazing support from Teresa, who was not only quick in resolving any issues but also went beyond her application's scope to help me. Her assistance made the experience even better. I highly recommend Nova for anyone seeking a seamless cookie management solution with top-notch customer support.
Thank you for your wonderful feedback! We're delighted that our app met your expectations and glad that you are satisfied with our customer service. Your recommendation means a lot to us, and we're here to help anytime you need it. - Kevin
Support chat is really good,good interaction with them .I had a minor problem on the website with the cookie bar ,they have checked and everything was fine .Thank you Nova:EU cookie bar GDPR
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 - Kevin
Nice app, nice support.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟
- Kevin & Nova Apps Team
Had problems with the banner, i.e. the 'Read more' link was "empty" on mobile phones, but worked as expected on laptops. The support fixed it in some minutes. The woman was very nice too. Very pleased!
Thank you for sharing your experience! We're glad we could swiftly resolve the issue with the banner for you. Our team is committed to providing top-notch support. If you need any further assistance, feel free to reach out. - Kevin
Great and it works well! On the chat I spoke with Jon and he really helped me through, he was really nice!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin
Snabb och professionell respons, Rekommenderas starkt!
Tack! Vi är glada att du hittade vårt svar snabbt och professionellt. Din rekommendation betyder mycket för oss!
- Kevin & Nova Apps Team
The app does what it is supposed to do, and is fast and easy to install.
Chat support was incredibly quick to answer (considering the service is free), Therese was efficient and cheerful. Enjoyed her service.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! - Kevin