Hextom: Countdown Timer Bar
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Searchanise servers were down for one hour on BLACK FRIDAY, meaning zero products were visible on my store leading to many thousands in lost revenue. Good going guys!
Thank you for your feedback. It seems there may have been a misunderstanding, as your review mentions another app, Searchanise, which is not ours. Our app, Hextom Timer Bar, appears to be working well on your store and does not block your website or affect product displays.
We’ve reached out via email but haven’t heard back. If our emails didn’t reach you, please check your spam folder or contact us directly at help@hextom.com. We’re happy to assist and address any concerns you may have.
THE APP IS NOT WORKING WELL ON IPHONE7
I thought I'd like it but the fact that it doesn't automatically take the discount doesn't work well on mobile
This app does not work well on iPhones and the only reason I downloaded it was because Shopify banned the best countdown timer apps and this was an alternative. But it doesn't work properly and the buttons don’t work on I phones: I also don’t like how they down have different countdown timer/clock options. I’ll keep looking for another timer app.
Hi,
I'm sorry that you had trouble with our app. We tested on an iPhone and the Countdown Timer Bar on your website was displayed properly.
We tried to get in touch with you by email, using the email account you have registered with Shopify but we have not received a response.
If you are still having this issue, please let us know so that we can look into this further.
I Installed this app but it not shows... We are just billed for nothing.......l..........................................................................................................................................................................................................................................
I'm sorry that you had trouble accessing our app. We have not had any issues on our side so it's not clear what was causing this issue for you.
We have tried to contact you by email but we have not heard back from you. Can you please check your inbox or spam folder when you have time, and reply to us? You can also contact us by sending an email to help@hextom.com.