Matrixify

Matrixify

Recenze (531)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
Datum úprav: 7. září 2021

I was dreading migrating from BigCommerce to Shopify, but I followed the guide & everything came over 1st time! Thank you. I know you saved me a lot of time.
Sue VESTET.COM

VESTET.COM
Spojené království
Doba používání aplikace: 2 dny
Vývojář ITissible odpověděl 7. září 2021

Yeyaa, very glad to hear that you liked it!
Humble thanks from our whole Matrixify (formerly Excelify) team! 🥰
If there is anything more we can do for you, just let us know!

Maris
CEO & Founder

26. říjen 2020

Simple to use, they have the best customer service, i highly recommend it. I highly recommend it!..!

Toy Visio
Spojené státy
Doba používání aplikace: 2 dny
Datum úprav: 8. duben 2020

Updating this review because shortly after leaving it I received a phone call from support. That's pretty rare in my experience. So I'm changing to 5-stars because the app really did get the job done well.
Needed to export customers with 'multiple addresses' from one Shopify store to import into another. The export went great. A paid subscription is supposed to cover two stores but I could only import a maximum 10 customers at one time into the second store. Support was non-responsive to email and chat. Tired of waiting after 24 hours and needing to get the job done, I made 16 separate imports. The imported customers exactly matched the original store's customers. If it hadn't been for non-responsive support and multiple imports I would have given 5 stars.

Dishmaster Wholesale
Spojené státy
Doba používání aplikace: 2 dny
Vývojář ITissible odpověděl 8. duben 2020

Hello!

Wow, very very sorry this happened - I assure you, we always respond to all the tickets within a couple of hours of waking time.

As Renars have already reached you on the phone - this case was a chain of unfortunate events.
First is that there was some glitch why your linked store was not having the same plan as the sponsor store - usually that happens if one of the stores get uninstalled, or the store gets temporarily put on hold.
The other issue was that you didn't receive our e-mail response, which we sent 1 hour after you sent us.
E-mail is not guaranteed service, and it sometimes might not get delivered, so please, if we don't respond within a reasonable time, please, just assume that the reply was lost on the network, and try reaching us via different channel, like the Slack, or Online Chat: https://excelify.io/contact-us/

Our whole team, we really are thankful you forgave us for this hickup.

Just in case, our chat is online right now, so we will be very thankful if there is anything else we can do for you to make it more right...

Maris
Excelify Founder

5. září 2023

Really impressed with this app. Too bad i don't need it more often!

Blockchain Mint
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář ITissible odpověděl 7. září 2023

Thank you so much for your kind words! 🙏
About not needing it more often… - that’s ok - we are here for you in case you do need! 👌🤪

Maris
Founding Engineer

30. leden 2018

Great app to bulk import product with multiple pictures.

Top notch customer service...

Lightup No
Norsko
Doba používání aplikace: Asi 23 hodinami
27. červenec 2023

Fantastic app and outstanding customer service, some of the best Shopify customer service I have experienced. Keep up the great work guys!

Mary Wyatt London
Spojené království
Doba používání aplikace: Asi 21 hodinami
Vývojář ITissible odpověděl 28. červenec 2023

Thank you so much from our whole team - we really appreciate you notice our efforts. 🙏

Maris
Matrixify Founder

25. listopad 2018

I used this app to migrate from old Shopify store to a new Shopify store. It worked seamlessly!!! What a joy. Saved sooo much time. And support was very quick with connecting both my stores to the same paid account. If you are looking to switch stores, this is your tool.

Mini Lolo
Austrálie
Doba používání aplikace: Asi 13 hodinami
2. únor 2022

This app is amazingly powerful! Although it is a bit overwhelming at first because it can do so much, their support responds almost immediately and was very patient and helpful with all of my questions! I would definitely recommend this product (although I think shopify should buy them and make it part of the default feature set!)

OrchidToys.com
Spojené státy
Doba používání aplikace: Asi 8 hodinami
Vývojář ITissible odpověděl 2. únor 2022

Cosmic thank you for all your infinite stars from our whole team!
You are right to say it might be overwhelming at the beginning. We are indeed putting great effort to simplify the whole experience as much as we can, while trying to keep the flexibility. They kindof are on the opposite sides of the same dimension. 🤔
We are continuously improving the app, so it might be for the best if Shopify continues the great job of giving us the freedom to help Merchants like you deal with your data. 👍🖖😉

Maris Veide
Founding Developer

14. listopad 2017

Worked perfectly first time on a fairly complex product migration of 6000 products including meta data. Easily the most straightforward import/export experience I've had with Shopify.
It was also great to get chat support during the process!

Bikeproject
Spojené království
Doba používání aplikace: Asi 5 hodinami
21. červenec 2023

Super util, facil de usar y super economica. La mejor app de migracion, la app es super fácil de usar y funciona muy bien. También es super económica (la mas barata) y en ningún momento sientes que te estas perdiendo de algo o que le falta algo

Patagonika
Chile
Doba používání aplikace: Asi 5 hodinami
Vývojář ITissible odpověděl 22. červenec 2023

Thank you so much for your kind words.
This app is a work of 6 years continuous development and improvements. And we continue improving the app every day.

Maris
Founding Engineer