Matrixify , 320件のレビュー
really good , the support is very helpful and friendly, the support team solved my problem quickly and effectively
Thank you from our whole team for your kind words and appreciation.
A lot of work is going into making all this magic happen. 🙏
Maris
Matrixify Founder
Flawless performance. Greatly assisted our company with migrating to Shopify from another eCommerce SaaS. App functioned as advertised with tens of thousands of records, both customers and orders - including bulk inviting customers to the new site. Requires some data prep, of course, but the actual import is turn-key. Excellent documentation as well.
Deeply appreciating your review, and the kind words.
We, all the team, are here for you.
Thank you so much! 🫶
Maris
Founder
This app is amazing and works really well! The support is very responsive and the tutorials on their website are very clear and organized.
Wow, thank you one thousand times and more - for your kind words and appreciation!
Our team is here for you, really. 🫶
Maris
Founder
CRAZY expensive for what you get. CRAZY expensive for what you get. CRAZY expensive for what you get.
Hello!
Please, work with our Support to resolve any issues that you might have.
We can also walk you through all of the things Matrixify offers, and you might be positively surprised for how much you actually can get out of this app.
About the price - we can always help you find a solution that fits your needs and budget - if you collaborate.
Remember that there are also humans on this end. We dedicate our lives to making your life easier by building the Matrixify app for you, as you also probably do care for your Customers.
Maris
Founder
Renars has been incredibly helpful with assisting my tweaks needed for using supplier data files and google sheets to update all my stores using the Matrixify App.
If you ever need help, don't hesitate to contact Renars
Thank you very much for appreciating the work of our team, and Support with Renars.
This is definitely a key element to having a full happy experience with Matrixify - to not hesitate and ask any questions you have. We are here to help you and that’s all we are here for. 🫶
Maris
Founding Engineer
1st class support! I used Matrixify to migrate products from WooCommerce to Shopify and also to just import new products. Because the import files needed to be manually adjusted, I had some issues. But the support solved all issues within no time. First response within 5 minutes, problem solved within an hour. Never had such great support aywhere else, I must say. So thanks a lot to the Matrixify support team.
💌 Your words make our team burst into tears of joy and gratitude. This is the biggest reward for the hard work we are all doing to help Merchants like you.
Thank you. We got you. If you need anything - juuuuust whistle! 👍
Matrixify Team
There’s no way to unsubscribe from the mobile app. That is frustrating, please update. iPhone iOS and IPad
Hello!
Thank you very much for allowing our Support to resolve your issue.
We have checked the app on iOS and iPad Shopify app - the Plans menu item is found under top menu, and in the "More" button at the screen bottom.
In the iOS browser - that is a bit tricky indeed, as now all the Shopify Admin and Apps navigation is pushed to the hamburger menu on the side. That's the Shopify design requirements for apps.
Very sorry about that frustration, and thank you for the feedback - we'll try to improve that.
Maris
Founder
No sirve para importar pedidos de una tienda Shopify a otra Shopify, se la pasa marcando error. Yo no la recomiendo.
¡Hola!
Lamentamos que haya tenido un problema con la importación de pedidos.
Todo se puede solucionar si se comunica con nuestro Soporte y nos permite ayudarlo.
Intentamos comunicarnos con usted sin éxito. Además, vemos que aún no ha intentado comunicarse con nuestro Soporte.
Por favor, contáctanos a través de uno de esos canales y te ayudaremos:
https://matrixify.app/contact-us/
Maris
Fundador
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Hello!
Sorry that you had an issue with Orders import.
It all can be sorted out if you reach our Support and allow us to help you.
We tried to reach you without success. Also, we see that you have not yet tried to reach our Support.
Please, contact us via one of those channels and we will help you:
https://matrixify.app/contact-us/
Maris
Founder
Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store !
Refund my money
Hello!
Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete.
Please, collaborate with Matrixify Support to resolve this in a humane manner.
As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount.
Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic.
Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you.
Maris
Founding Engineer
I tried to remove the negative review I gave to Matrixify but I am unable to do so. But I have to now give them 5 plus stars. It is difficult when people are trying to communicate from different countries to understand each other. Thus, we were having a communication problem. In addition, with me not having a technology background it just made matters worse. However,
Renars Rudzitis stepped in and handled my situation with God's grace and professional caring. I compliment him for what he has done....he showed that they truly do care about their customers.
Thank you beyond the stars for giving us the opportunity to help you.
I can't stress enough how important that is to always work together. Our Support team craves any chance there is to help Merchants. 🙏
If you need anything else going further, we are here for you.
Maris
Founding Engineer