Matrixify
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (590)
絞り込む
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評価順
The app works properly, and love the functionality they offer. The app works properly, and love the functionality they offer.
An absolute breath of fresh air.
Had a real mess on my hands after using a different app to import orders from an old eCommerce platform into Shopify and hitting a lot of errors.
Using Excelify I was able to fix the issues.
User interface is easy. Documentation is thorough and support is incredible.
Would highly recommend.
Uploading and deleting orders was easy with the app. Deleting bulk is a life saver, especially when I realized some of our customer data needed to be modified.
Thank you, HappiTummi!
Bulk deleting is helpful indeed, if you need to really delete them.
But in most of cases you could also just update them. You can even update specific columns only, if you need to fix just a few fields.
If you need help with that, please, let us know via the Support, and we will point you to the right tutorial for doing just that.
Maris
The functionality Shopify should have built-in... Tell them to hurry up and buy this add-on and integrate it.
Ouch! Do you really feel it’s fair to give us with 4* - for the reason that you describe? We are a small team that works really hard to bring this functionality to you.
Lowering our rating will definitely not help Shopify to buy us. 😅
But on a serious note - Matrixify is already integrated into the Admin. If you have a specific suggestion that you are missing in this integration - let us know and we will see how we can close that gap for you.
We have sent you an e-mail from our Support with some additional clarification questions - would be very nice of you to respond to that.
Thank you!
Maris
Founding Engineer
Great App! I use all the time.
Thank you so much - our whole team is excited and grateful for your high praise about our app quality. It's been meticulous work that we continue every day.
As for your suggested Feature Request - we believe that we must already have this possible. You can manage Google sales channel fields with our app. Shopify stores the Google Shopping fields in Shopify Metafields that we allow to export and import.
Here is the tutorial where we describe how to export and import and update those fields, and Export the Google Shopping specific CSV format: https://matrixify.app/tutorials/how-to-bulk-export-and-update-google-shopping-data-in-shopify/
You have also an e-mail from Renars who our Ops & Support - please, let him know if this is what you are looking for, or if it's something else that you need in your case.
Maris
Founding Engineer
The app is quite easy and straight forward to use. Especially convenient while creating and uploading metafields and making different actions while uploading goods (such as update missing info or replace all).
Really appreciating your positive feedback - thank you so much from our whole team! 🙏
Currently working hard to improve Metafields importing between stores even better...
Maris
Founding Engineer
overall it's a great fulfillment tool. overall it's a great fulfillment tool. overall it's a great fulfillment tool.
To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"
Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.
You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.
We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.
Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/
Maris Veide
Founding Developer
Matrixify
Maris is one of the few app developers that understand how customer service should be conducted. Quick responses are very nice when you have a problem and Maris delivers. I've needed help and continue to ask questions daily and Maris hasn't let me down yet. You can't go wrong when selecting Excelify. I've tried other apps for product importing and they were confusing or had slow customer service response. Excelify is well documented and if you are an Excel newbie like me then Maris is on hand to give you help. Probably the best supported Shopify app and other developers should get with Maris to see what they are doing wrong and learn from the master of customer service.
incredibly hard to use, support doesnt help at all. takes forever, tried for weeks couldnt even convert 1 simple draft. all i was provided was the same help faq page.
sucks bc shopify can't convert large drafts for some reason so they suggest this app which is impossible to use.
Hello!
Ouch, this hurts incredibly.
Especially, because our Support is still waiting for you to respond to our questions, so that we can help you. Maybe we did not receive some latest responses from you?
Importing Draft Orders indeed takes some effort to understand correctly the import template, and prepare the data accordingly. That's because there is so much different attributes that you can possibly pass to Shopify. We made an import template that would accommodate it all, as simple as we could. Of course, you do not need to use all the fields and rows - just those that you need to create your version of Draft Orders.
Our Support team is always going extensive lengths to help, and this is very important that you respond.
Please, cooperate with our Support who is trying to reach you to help you do the import. 🙏
Maris
Founding Engineer