Matrixify

Hallo,

Wat fijn om te horen dat het gebruiksvriendelijk is! Wat betreft de prijzen: onze abonnementen schalen mee met het datavolume, dus als het huidige abonnement te veel voor je is, helpen we je graag bij het vinden van een passend abonnement.

We hebben je een e-mail gestuurd, kun je daarop reageren of contact met ons opnemen via support@matrixify.app.

Glad it's working well for you! Our pricing is volume-based, so solopreneurs and smaller stores typically stay on smaller, lower-cost plans - we'd love to make sure you're on the right one. We've emailed you directly; please reply or reach us at support@matrixify.app.

Thanks for taking the time to leave feedback - really glad our app has worked for you so far so good.
We've also reached out to you directly by email, and would love to hear any feedback or suggestions you have to complete your experience.
Feel free to reply to that email or reach us at support@matrixify.app - we're always here to help. 🙏

Thank you for your review!
Sorry for making you to structure your file in a strict way, but we find it more safe to explicitly tell what's wrong rather than guessing because guessing can cause misunderstandings on the app side.
Theoretically we could offer you to "map" your structure to our fields - but then again, template is not just about columns, but row combinations with different logic, so matching the template precisely is a way how you explicitly tell what result to achieve.

Please, write to our Support with your specific suggestions how to improve your experience or the file structure, we are very interested to hear from you - refer to this review when writing.

Maris
Founding Engineer

Thank you so much for your feedback. We are glad to know you’ve had a positive experience with Matrixify.
We’re always looking for ways to do even better. Our support team reached out to you by email but haven’t heard back yet. If you have any ideas, questions, or suggestions, we’d love to hear them!
You can reach us anytime through our Contact Us page: https://matrixify.app/contact-us

Thanks for taking the time to leave us feedback and for the awesome rating!
We're thrilled to hear you've had a positive experience.

We would love to hear about how we can improve your experience. Our support team tried reaching out to you via email, but have not heard back.
Please reach out to us with any suggestions or questions via our Contact Us page - https://matrixify.app/contact-us/.

Our team is always here to help and we genuinely care about making Matrixify work best for you.

Thank you!
Please, let us know what what those small foibles are, so that we can do our best to improve those for you.
Ideally, if you send those via our Support: support@matrixify.app

Maris

Hello, Igennus!

Thank you for your feedback, and very sorry we made you only almost happy...

Please, understand that the Excelify app uses Shopify API which has certain speed limitations for all the apps, and that speed limit is 4 "requests" per second.

Building an Order through API with all its details is very complex process. It takes several requests to the API. Additional time goes towards finding and "replacing" an existing order, which is in your case.
At the moment your import is working with the speed of 2.6 seconds per Order, with your data.

There are several strategies you can apply to increase your import speed dramatically, which we describe in details here:
https://excelify.io/2017/11/06/maximize-shopify-bulk-import-speed/

and here: https://excelify.io/2019/03/30/improve-speed-for-shopify-export-and-import/

One of the strategies we do on our side, is we run several imports in parallel, e.g. for Big Plan there are 5 parallel processes importing the same file. And in Enterprise, there are 10 parallel processes - and on this level, we definitely make sure we utilize the maximum of the Shopify API speed capabilities.

Please, reach us on Excelify Support, we will help you make your import faster: https://excelify.io/contact-us/

Will be trying to reach you, and will really appreciate if you reach us in any way directly.

Thank you so much!

Maris
Excelify Founder