Matrixify
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Matrixify made it easy for us to migrate 200 product details from our previous website. Easy to use and helpful.
Hello, Trial!
Thank you for your review and kind words.
If you ever need any help, please, be sure to reach out to our Support team: https://matrixify.app/contact-us/
Maris
I am a software engineer myself and usually prefer to build my own apps rather than use those on the App Store because every time you get into edge case and need to do something tricky the app developers aren't there or their support team isn't on point.
Excelify is the exception. I took their support team 5 minutes to fix something that would probably have taken days with another app.
Excelify is easy to use and powerful. I will surely use this app in every store I build in the future.
This app is amazing!! If only i knew it existed earlier!! It has saved me literally hours of time by automating my inventory uploads from our supplier via excel! i'm so happy with this app. Would 100% recommend!!
Hey, Miarlo!
Wow, thanks from the bottom of my heart and from our whole team for your amazing review!
There are no words to express how emotionally grateful we are about it, especially now.
Thousand times thank you!
Maris
Excelify.io
Founder
I have switched from Woo to Shopify and Ieva from the support has been really helpful with all my questions ! I trully recommend this app.
Yey, Tipi bookshop!
Amazing to hear that you are appreciating Ieva's efforts to help you and that you got to do your switch! 🤸♀️
Passing your message to Ieva - you made her day (and our all)! 🙏
Maris
Founding Engineer
Beyond import/export. Matrixify is our daily tool to connect our catalogue from Airtable to Shopify & vice & versa. Plus, the support via slack is highly efficient.
Oh, wow - enormous thank you for your Review and for the kindest words.
From our whole team: 🫶
Maris
Founding Engineer
There are lots of functions within this App and I think the bascis is just enough for me, great!!!!!
Our go-to app for importing and exporting data from Shopify. It makes things SO easy, especially when you get into the weeds with Metafields. The documentation is super good too, very comprehensive and detailed.
Thank you so much for this Christmas present!
From our whole team! 🤸♀️
Maris
1st class support! I used Matrixify to migrate products from WooCommerce to Shopify and also to just import new products. Because the import files needed to be manually adjusted, I had some issues. But the support solved all issues within no time. First response within 5 minutes, problem solved within an hour. Never had such great support aywhere else, I must say. So thanks a lot to the Matrixify support team.
💌 Your words make our team burst into tears of joy and gratitude. This is the biggest reward for the hard work we are all doing to help Merchants like you.
Thank you. We got you. If you need anything - juuuuust whistle! 👍
Matrixify Team
Thank you to the team for jumping into a google call and going over how to use the app and set it up for my needs. 5 stars thanks
Amazing, WearAura!
Thank you so much for accepting our help! 🙏
Let us know if anything!
Maris
Founding Engineer
Insanely slow. Takes me around 10 seconds per item, to extract the ID, Title and the value of a metafield. While exporting 300 items (~30 mins), it was faster for me to: a) Read Shopify's Admin API documentation; b) Create a private app in Shopify Admin; c) Write a loop to export the fields I needed in a NodeJS app, save it in a CSV file; and d) run my private app.
I'm pretty sure they slow it on purpose so you upgrade to the more pricey versions. It's sad because the UI is convenient.
Hello!
Wow, that’s a really painful one. Especially because of such an accusation which is not true. We definitely do not make anything slower on purpose.
Before jumping to any conclusions that we do such a thing, please, contact our Support and allow to pinpoint where the exact issue is, and give us a chance to make it right.
Matrixify app has a 300% API speed increase by default, so you should be able to get a faster export speed with even the Matrixify Demo plan, compared to your own Private app.
We work tirelessly to provide a top service and the app to Shopify Merchants, and without an exception. Please, contact our Support, and let's investigate together why there is a time difference. There must be a rational explanation to it, and we will be very grateful if you help us to identify that.
Thanks so much!
UPDATE: Looking into your exports, we I can see you are exporting "Variant Metafields" instead of Product level Metafields. It means that we are fetching Metafields for each variant, which is definitely much slower than taking Metafields of a Product, because we need to request those metafields for each Variant of a Product. The more Variants you have for each Product, the more requests are needed to read them via the API. When doing the speed comparison, please, make sure you compare the same kinds of Metafields.
UPDATE: We can see earlier exports that you did, exporting Product level Metafields - that was working with speed 0.2 - 0.4 seconds per Product. Now you are exporting Variant Metafields, which makes 8 seconds per product, because there are many variants for your Products, and it takes additional API call for each variant. So it sounds like there is a misunderstanding for which Metafields export speeds are being compared.
Please, reach us to resolve this - we are trying to reach you, too.
UPDATE: We have tried reaching the Merchant for 3 weeks now, almost daily - to solve this issue/misunderstanding for them. The Merchant is not responding on any of the channels, we tried all we could find. When you report an issue, please, be prepared to work with us to solve it. Not being reachable for solving a reported issue is unethical.
UPDATE: The Merchant was not reachable for several months and did not pay attention to the root cause of this misunderstanding.
Maris
Founder & CEO