Recensies (72)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
18 april 2018

This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.

Shed Defender Llc
Verenigde Staten
8 maanden gebruiken de app
31 oktober 2022

We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!

Eolas
Verenigde Staten
6 maanden gebruiken de app
506 heeft geantwoord 1 november 2022

Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.

28 september 2016

Awesome app! Over at www.cokebottlecarteluk.com we can process exchanges more quickly and effectively!

Coke Bottle Cartel
Verenigd Koninkrijk
4 maanden gebruiken de app
1 maart 2023

I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.

Also, my question was answered quickly and clearly by Alex. I'd recommend this app!

Audvik
Canada
4 maanden gebruiken de app
506 heeft geantwoord 1 maart 2023

Thanks! 😁 I'm pleased the app is working well for you and I will certainly investigate a method for combining the refunds and charges.
Alex

11 oktober 2023

The team at ExchangeIT is amazing, I never encountered a team so willing to help out and develop the features I requested, they made all the changes I asked within a few days. The app has a very affordable price and does exactly what I needed it to do. I didn't want a fancy app with dozens of different services, I only needed store managers to be able to process exchanges for online orders and this works beautifully. Thank you to Adrien and the rest of the team.

Carla Zampatti
Australië
Ongeveer een maand gebruiken de app
506 heeft geantwoord 25 oktober 2023

Thank you so much! It's been an absolute pleasure working with you and adding the features you needed to get an app you'd love to use.
Always here if you need more from us :)
Adrien & the team

5 juli 2023

Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.

Siesta o'Clock
India
Ongeveer een maand gebruiken de app
506 heeft geantwoord 5 juli 2023

Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏

18 maart 2023

I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless.

AlwaysInPursuit
Verenigde Staten
Ongeveer een maand gebruiken de app
506 heeft geantwoord 20 maart 2023

Thank you so much for the review, it means a lot! The feedback is very helpful because we are currently working on a return labels feature! 😉

12 juli 2023

Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.

Fairfax and Favor
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
506 heeft geantwoord 13 juli 2023

Hey Ben! Thanks a lot for your the really nice feedback :)
Always just a message away if you need more help,
Adrien

17 mei 2023

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
Egypte
20 dagen gebruiken de app
506 heeft geantwoord 17 mei 2023

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

7 februari 2023

Excellent app and support service. It has solved several problems that we had with our workflow and we have solved it with just a few clicks. Thank you.

KUORI
Spanje
16 dagen gebruiken de app
506 heeft geantwoord 7 februari 2023

Thanks for the review, very happy we managed to improve your returns workflow! 🚀