Recensies (72)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
1 maart 2018

This has changed our life! Exchanges are now streamlined and super easy. Worth EVERY penny!

Nine Lives Bazaar 2
Australië
Ongeveer een jaar gebruiken de app
13 juli 2022

Fast and detailed responses from customer support helping us to sort our query quickly and efficiently

What Katie Did
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
13 maart 2023

Exchange it does exactly what it says on the tin! It's really simple to install on the shopify store, and really easy to use.
We use it for other functions such as resends etc, so dramatically reduced our customer service admin time, and improves the customer experience. Alex and the team quickly respond to any issues and resolve where possible. Would recommend!

N.Peal London
Verenigd Koninkrijk
9 maanden gebruiken de app
506 heeft geantwoord 13 maart 2023

Thanks for the review, very happy we can help you manage orders and reduce customer service time! 🚀

6 april 2023

The app is perfect for processing exchanges and the replies to any query are super prompt and very helpful.

Would definitely recommend this app! :)

NO FINISHING LINE ™️
India
8 maanden gebruiken de app
18 april 2018

This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.

Shed Defender Llc
Verenigde Staten
8 maanden gebruiken de app
31 oktober 2022

We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!

Eolas
Verenigde Staten
6 maanden gebruiken de app
506 heeft geantwoord 1 november 2022

Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.

28 september 2016

Awesome app! Over at www.cokebottlecarteluk.com we can process exchanges more quickly and effectively!

Coke Bottle Cartel
Verenigd Koninkrijk
4 maanden gebruiken de app
1 maart 2023

I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.

Also, my question was answered quickly and clearly by Alex. I'd recommend this app!

Audvik
Canada
4 maanden gebruiken de app
506 heeft geantwoord 1 maart 2023

Thanks! 😁 I'm pleased the app is working well for you and I will certainly investigate a method for combining the refunds and charges.
Alex

18 maart 2023

I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless.

AlwaysInPursuit
Verenigde Staten
Ongeveer een maand gebruiken de app
506 heeft geantwoord 20 maart 2023

Thank you so much for the review, it means a lot! The feedback is very helpful because we are currently working on a return labels feature! 😉

17 mei 2023

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
Egypte
20 dagen gebruiken de app
506 heeft geantwoord 17 mei 2023

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀