ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Değerlendirmeler (100)

Toplam puan
5
Puan düzeyi başına sayılar
  • Puanların %93 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 1 yıldıza sahip
11 Ekim 2024

App recently installed, not used yet. Easy to install and excellent customer service! Adrien is very approachable and offers immediate solutions. If they don't exist for your needs yet, he thinks along with you and tries to get it sorted as soon as possible. For now, really great and highly recommended!

NewOn
Hollanda
Uygulamayı kullanma süresi:2 gün
Small Apps yanıt 8 Kasım 2024

Thank you very much Dragana, I trust that by now you have had time to use and enjoy the app!
It's been a pleasure improving the app for you,
Talk soon,
Adrien

30 Ağustos 2024

I have been using ExchangeIt across multiple companies and for several years now. It has made processing Exchanges and now Returns so much easier for myself and my team. Their support staff is very responsive and fills voids in Shopify's platform.

Q30
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Small Apps yanıt 2 Eylül 2024

Hi Christian,
Thank you so much for your kind words :)
Adrien

16 Ekim 2024

works great

DGN-Kilters
Kanada
Uygulamayı kullanma süresi:8 yıldan fazla
15 Temmuz 2024

The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.

newCreation Apparel
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 6 yıl
Small Apps yanıt 14 Ağustos 2024

Hi Sigrid, thank you so so much for your kind words :)
It was a pleasure helping you and we're always here if you encounter other problems.

Talk soon,

Adrien & Alex

30 Eylül 2024

Their customer service is great and caters to each store's needs. What a cool app.

My Store
Avustralya
Uygulamayı kullanma süresi:23 gün
30 Ağustos 2024

An excellent app that we've been using for yers now. Very user friendly, reliable and great support regarding whatever questions that may arise.

Handsome Stockholm
İsveç
Uygulamayı kullanma süresi:1 yıldan fazla
Small Apps yanıt 2 Eylül 2024

Hi Ingrid,
Thank you for your kind words!
Please get in touch again if you need help or have a feature request.
Talk soon,
Adrien

22 Ağustos 2024

Their customer service is excellent and catered to each store's needs. Love his app!

Staydium
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Small Apps yanıt 27 Ağustos 2024

Hi, thank you so much for your kind words!
If you every need help from us, just click the Support button and we'll be right there :)

Adrien & the team

21 Haziran 2024

We've been utilizing the Exchange IT app for several years, and it has proven to be an indispensable asset for our Shopify store. From the very beginning, the added value this app has brought to our business has been remarkable.

The user-friendly interface and intuitive design of Exchange IT have significantly streamlined our daily operations. Our staff can easily manage and process exchanges, saving us precious time and reducing the likelihood of errors. The app’s seamless integration with Shopify ensures that everything runs smoothly, making it a breeze for our team to handle even during peak times.

One of the standout features of Exchange IT is the exceptional support provided by the development team, especially Adrian. His prompt and constructive feedback has been invaluable. Whenever we encounter an issue or have a suggestion, Adrian and his team respond quickly and effectively, often implementing improvements or solutions in record time. This level of support has not only resolved any concerns promptly but also fostered a strong sense of trust and reliability in the app.

Exchange IT has gone beyond our expectations in enhancing our store’s functionality. The app offers a robust set of features that cater to our specific needs, allowing us to focus on what we do best – serving our customers. The ability to efficiently manage exchanges has improved our customer satisfaction rates, leading to increased loyalty and repeat business.

In conclusion, Exchange IT is an outstanding app that has greatly benefited our Shopify store. The streamlined experience for our staff, coupled with the exceptional support from Adrian and his team, makes this app a must-have for any Shopify merchant. We wholeheartedly recommend Exchange IT to anyone looking to enhance their store's efficiency and customer service. Thank you, Adrian & team, for creating such a fantastic tool!

leapp - Refurbished iPhone, MacBook, iPad & iMacs
Hollanda
Uygulamayı kullanma süresi:1 yıldan fazla
Small Apps yanıt 14 Ağustos 2024

Jeroen what a crazy review!!!
Thanks a lot man, that means the world to me.
It's been a pleasure trying to make your life a little bit easier with improvements. Thank you for trusting us with your requests.

Talk soon,

Adrien

19 Nisan 2024

We have utilized ExchangeIt for our manual process of our returns and exchanges. It is easy and straightforward. We are excited to utilize their updated option for helping the customers with submitting their own return request and help make the process simpler in one spot than in many! Looking forward to the updates coming down the pipeline!

ShopSOLS
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 6 yıl
15 Nisan 2024

Our company worked with Exchange It and had an amazing experience. We asked the development team for very specific help and their team amazingly worked very vigorously to make it happen. They were able to develop settings in the app that would help us get a clear picture of what was being returned on the logs. Thank you very much for the help and support!

Venture Heat
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Small Apps yanıt 17 Nisan 2024

Thanks Venture Heat! It was a pleasure working with you and we look forward to supporting you further in the future! 🚀
Adrien & the Exchange It Team