ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Cena
Od $4.99 /měsíc. Zkušební verze zdarma.
Důležité informace
Použití přímo v prostředí administrátoru Shopify
Hodnocení
4,9 (90)
Vývojář
Stoic Labs

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns. více
  • All-in-one returns: Process refunds, exchanges, restocks and customer emails
  • Self-service portal: Branded return and exchange page and emails for shoppers
  • Instant exchanges: Create replacement orders with automatic inventory management
  • Flexible refunds: Auto-calculate amounts or offer credit to boost retention
  • Full restock control: Select products, quantities, and warehouse locations
Důležité informace
Použití přímo v prostředí administrátoru Shopify

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

  • Shippo
  • Email
  • Custom Domains

Cena

Starter

$4.99 / měsíc

  • 10 returns or exchanges per month
  • Admin Request Manager
  • Same Order Exchanges (new fulfillment)
  • New Order Exchanges
  • Return tracking
  • Email notifications

7denní zkušební verze zdarma

Standard

$9.99 / měsíc

  • Shopper-Facing Returns Portal
  • Unlimited returns and exchanges
  • Refunds or Store Credit options
  • Remove Exchange It Branding
  • Return Rules (time, country, product)
  • All Starter Features

7denní zkušební verze zdarma

Advanced

$19.99 / měsíc

  • All the Standard features
  • Data Export
  • Shipping Integration (Shippo)
  • Post-return Upselling
  • Multi-language Options
  • Custom Domain For Email Notifications

7denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.

Recenze (90)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
17. duben 2025

We've been working with this app across multiple stores, and the support has been incredible! Every tweak and update we've needed has been handled quickly and with care. It's clear there's a lot of pride in the work, and it really shows in how smoothly everything runs. Highly recommend!

Airmed Scrubs
Austrálie
Doba používání aplikace: Více než 3 roky
15. červenec 2024

The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.

newCreation Apparel
Spojené státy
Doba používání aplikace: Asi 6 roky
Vývojář Stoic Labs odpověděl 14. srpen 2024

Hi Sigrid, thank you so so much for your kind words :)
It was a pleasure helping you and we're always here if you encounter other problems.

Talk soon,

Adrien & Alex

12. září 2024

We've used this app for a few years now with no issues, it's great. But now it's even better. With the automated returns & exchanges functionality that they came out with it's made our lives a lot easier. Customer support is fantastic and has helped us to get the new features implemented seamlessly. I can't recommend this app enough if you need to help manage the returns & exchange process.

Note for management: give Adrien Larere a pay raise, he was amazing to deal with & made the new features easy to understand. I'd suggest a minimum of a 50% bump in pay, but that's your call.

IntelliSkin
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Stoic Labs odpověděl 16. září 2024

Thanks a lot Rob I'll be sure to let everyone hear your suggestion! 😂
It was a pleasure showing you the app,
Let me know if I can make your life easier with anything else!
Adrien

Podpora

Podporu aplikace poskytuje Stoic Labs.

Nebo navštivte jejich portál podpory

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Vývojář

Stoic Labs

613 Washington Blvd, 1313, Jersey City, NJ, 07310, US

Uvedena

28. září 2015

Více aplikací jako je tato

4,9 z 5 hvězd Celkový počet recenzí: 178 Zdarma
Add worry-free protection for returns, shipping, and more
Zdarma
Digitize returns & exchanges with an easy, intuitive interface
Zkušební verze zdarma
Returns and Exchange Copilot

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