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We have used Exemptify since migrating to Shopify & it has been great for our needs. Recently, we had an issue caused by coding added by a developer so I contacted the app developer for help. Thorsten was so helpful, responded very quickly & resolved the issue for us.
I installed this app after changing shopify theme and no longer having custom VAT coding in the new theme.
I only use the pricing display portion of the app, and after a few hiccups Thorsten has got it to work seamlessly with my new theme. He went above and beyond it making sure any glitches were completely ironed out, and also transferred the coding over without hesitation when the theme developer released an updated version (only a day after install).
I wouldn't hesitate to recommend, the app itself is great, but what sets it apart from other similar solutions is the willingness of the developer to help you make it work properly.
www.snufflebeanyarn.co.uk
Perfect app for us and great customer support!
Very easy to install and working great. We have been using this app for few years.
We decided to go for Exemptify as we needed to be able to sell to European Business Customers with a EU tax exempt. There are not many solutions, and most app vendors (including Shopify) do most of the times not understand the different tax and consumer laws in Europe. Exemptify does allow you to have prices excl. VAT in Shopify, add the tax amount when needed, add no tax when a customer has a valid tax exempt, and still show consumer pricing INCLUDING VAT in your store at all times. Not like the US, Canada, UK, etc calculating and showing it when checking out.
It was not flawless from day one, as we had to do some adjustments to our stores template. But Thorsten was very responsive, very helpful, and extremely knowledgeable. So now we are very happy with our perfect working solution for now, thanks to Thorsten. Our store has grown tremendously since then.
Good to see that there are app developers who are able to compensate for a fairly major flaw in a product (Shopify) which is basically not yet made for the European market. The same is true for languages in Shopify !
I just enable Exemptify in my www.imperfectsmile.com webstore, for selling easily both in Europe and United States, where different rules about VAT and other taxes apply. It would have been impossible to manage these differences without the help of an app as Exemptify. What's more, I needed some special intervention on my theme and the service was surprisingly quick! I suggest Exemptify to everyone who needs to deal with different taxes in different countries.
The app and customer service is first-rate. Thorsten is knowledgeable and always responded quickly to my emails. While his answers may be short - he is professional and over the years he has proven to be the most reliable person I've dealt with on the Shopify platform. 10 stars.
Finally! A great app. Now customers around the world can trade with us and that the correct currency / VAT will be shown.
Great app. Excellent if you're VAT registered and trade with the EU. ;)
From https://www.trucklumi.eu
The cheaper and best app for EU tax exempt !
Great product and most importantly customer service was excellent, product was tailored to our site with no issues. Would highly recommend.
Dave
www.hoistshop.co.uk