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Very happy with the IT customer service, Mark was attentive and efficient in resolving my mistake. Got it taken care of over the weekend so one less thing to worry about on Monday morning.
We're glad to help and have enjoyed having you as a customer! 🛥️🛳️
I have been using Experiences for 3 seasons; getting pretty good at creating an Event and getting it on the system quickly.
We changed Templates this past winter and when I released our list of Events our customers could not complete the check-out process. YIKES.
The Experience folks helped me out -- on a Saturday morning -- and looked at things. They determined it was not Experiences but our new Template. Now I knew where to resolve the issue.
So very thankful for their assist (even if outside of their scope of responsibility). Problem solved, bookings came in immediately!
Thank you for being such an excellent customer and doing a fantastic job of helping people create happy memories at your gorgeous venue!
Seriously, anyone near Capa, California, who wants to visit lavender nirvana, visit https://capayvalleylavender.com/
I have been using experiences for my cooking classes and small group events for over a year now and am very happy with the results.
The events are easy to load and work well within the Shopify platform.
I am overwhelmed by the amazing customer service received when I have had issues in the past. All issues have been resolved with a higher than expected outcome.
I would highly recommend experiences.
Thank you for your positive review. It's been a pleasure to help you out and your cooking experiences are some of the best we've seen!
I have been using the experiences app on my website for about 2 years now, and I cannot Rave highly enough about the amazing customer support. Whenever I have a question or issue, the team responds pretty much immediately with actual real humans, not bots, and they work extremely hard to resolve whatever the issue is. Most recently I had an issue with shopify, and Shopify wrongly claimed that the issue had to do with the experiences out. So I reached out to the experiences team, and they took a lot of time to research the issue and find out that it was in fact a Shopify problem, but they still told me exactly what I needed to do to fix the issue. I would never have expected them to keep looking for Solutions once they figured out that it was not in fact their app, but they did. Special kudos to mark. This degree of customer service is very hard to come by, and worth its weight in gold!
Thanks so much for being one of our favorite customers! It's been neat to work with you over the years and we'll continue to be there for you!
Great app and quick to reply to work through any issues.
Thanks for the positive review! We're stoked to be associated with such a family-friendly venue bringing joy through toys and bookable experiences.
Experiences has provided a solution for multi-day event tickets for our nonprofit. Mark has been extremely responsive with my questions and requests. There was a display issue with our page not resizing to smaller screens, and they took the time to understand the issue, fix it, and follow up to make sure it worked. We plan to use this for more events in the future, especially as they develop it with more features.
I'm excited to see how the platform grows in the future! Thank you Experiences :)
Mark and the team are super pleased to be working with you. You have helped us make the app better for everyone. Thanks!
I was having trouble posting a new experience and couldn't figure out why. I used the chat box and was able to get help right away for something that turned out to be pretty tricky. Really appreciated the quick response and assistance!
Thank you for the positive review! We're thrilled to hear that our support team was able to assist you promptly. Your satisfaction is our top priority. Feel free to reach out with any more questions or feedback.
We were so excited to have our event booking page integrated into our website but were having difficulties getting it set up appropriately. We used the chat feature to contact Experiences and they were so quick to get it fixed for us. It looks beautiful, works well, and is super convenient for our customers.
It's our pleasure to help you bring joy to Greeley, Colorado through bookable experiences. Thanks for being a customer!
Great support whenever I had an issue or question. Easy to use with new features being added regularly. The Experiences check in app works very well when checking in hundreds of customers for a large event. The added QR code ticket customizer is a nice feature for branding your digital tickets.
We are so fortunate to have the Peregrine Fund as a customer. Thank you for the excellent review! And I encourage all who find themselves near Boise, Idaho to visit the center to enjoy a "birds of prey" experience.
🦅 🦅🦅🦅🦅🦅
This app is just what we needed to setup our new screen printing experiences. I did need a little extra help in setting up a private event, Mark was extremely helpful and I got it working in no time. Thank you!
Thanks so much for your excellent review! And a little review in reverse: We love your Austin-based sassy Texas merch. Super cool!