Değerlendirmeler (90)
Hassaslaştır
-
Puana göre
It’s a great app with lots of potential. The best feature is the people behind the scenes. Mark was amazing at helping me resolve an issue.
Hey, thanks for the excellent review. We appreciate you!
We've started using this App in April 2024 and are very pleased with it. It's intuitive to use and anything you don't know you can look up or ask. I keep learning about more features! The support from Mark and his team is great. The time zone differences (we're in the UK) can add complexity to the offering of support, but they manage it very well.
Thanks for the great review. It's been a pleasure serving you and seeing all the great experiences you're offering at Chilworth Manor. Such a beautiful venue!
Simply amazing. I regret not having given it a try before now. Pricing is very reasonable for the functionality you get with this app. Support is second to none. The design is elegant and information is clearly presented which enhances customer shopping experience. The app is also well organised and easy to use. Another thing that really stands out with this app is their ability to communicate instructions/explanations clearly and thoroughly through their support documentation and tutorials, unlike many other apps which often contain ambiguous and poorly defined app-specific terms and half-explained instructions.
We try our very best to offer excellent support. Thank you for your generous review!!!!
Great support experience and customer service
Thank you so much for the review. We have LOVED having you in the Experiences app community and look forward to chatting with you again.
Bereidwillige hulp van supportdesk
Heel erg bedankt! It was our pleasure to work with you to set up your amazing tastings. Sion is an absolutely amazing venue and you can be sure we'll be visiting our next trip to the Netherlands!
Very happy with the IT customer service, Mark was attentive and efficient in resolving my mistake. Got it taken care of over the weekend so one less thing to worry about on Monday morning.
We're glad to help and have enjoyed having you as a customer! 🛥️🛳️
I have been using Experiences for 3 seasons; getting pretty good at creating an Event and getting it on the system quickly.
We changed Templates this past winter and when I released our list of Events our customers could not complete the check-out process. YIKES.
The Experience folks helped me out -- on a Saturday morning -- and looked at things. They determined it was not Experiences but our new Template. Now I knew where to resolve the issue.
So very thankful for their assist (even if outside of their scope of responsibility). Problem solved, bookings came in immediately!
Thank you for being such an excellent customer and doing a fantastic job of helping people create happy memories at your gorgeous venue!
Seriously, anyone near Capa, California, who wants to visit lavender nirvana, visit https://capayvalleylavender.com/
I have been using the experiences app on my website for about 2 years now, and I cannot Rave highly enough about the amazing customer support. Whenever I have a question or issue, the team responds pretty much immediately with actual real humans, not bots, and they work extremely hard to resolve whatever the issue is. Most recently I had an issue with shopify, and Shopify wrongly claimed that the issue had to do with the experiences out. So I reached out to the experiences team, and they took a lot of time to research the issue and find out that it was in fact a Shopify problem, but they still told me exactly what I needed to do to fix the issue. I would never have expected them to keep looking for Solutions once they figured out that it was not in fact their app, but they did. Special kudos to mark. This degree of customer service is very hard to come by, and worth its weight in gold!
Thanks so much for being one of our favorite customers! It's been neat to work with you over the years and we'll continue to be there for you!
Experiences has provided a solution for multi-day event tickets for our nonprofit. Mark has been extremely responsive with my questions and requests. There was a display issue with our page not resizing to smaller screens, and they took the time to understand the issue, fix it, and follow up to make sure it worked. We plan to use this for more events in the future, especially as they develop it with more features.
I'm excited to see how the platform grows in the future! Thank you Experiences :)
Mark and the team are super pleased to be working with you. You have helped us make the app better for everyone. Thanks!
I have been using experiences for my cooking classes and small group events for over a year now and am very happy with the results.
The events are easy to load and work well within the Shopify platform.
I am overwhelmed by the amazing customer service received when I have had issues in the past. All issues have been resolved with a higher than expected outcome.
I would highly recommend experiences.
Thank you for your positive review. It's been a pleasure to help you out and your cooking experiences are some of the best we've seen!