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Mark and the team were very efficient and able to quickly resolve the issue I had when I first downloaded the app. Mark responded promptly and was able to provide a successful solution, showed excellent communication skills and good customer service skills
Many thanks guys
We're thrilled to have you as a customer. Thanks for the review and we'll be here for you!
Excellent support. Mark has been great helping me with any issues and his response time is very quick.
Mark and the team are thrilled with your positive review and we're really pleased to have Hanks Yarn Parlour as a customer. Quite frankly, your business name is downright fun to say, so that's a plus!
Great app and quick to reply to work through any issues.
Thanks for the positive review! We're stoked to be associated with such a family-friendly venue bringing joy through toys and bookable experiences.
Really great and fast customer service. Literally 2 min.
Thanks for your positive review. It's been great supporting you and we wish you the best with your amazing events!
Fantastic App that handles all our different types of booking experiences both free and chargeable so we can get on with delivering them. The team couldn't be more helpful. Finally, the search is over for our booking and ticketing problems.
Thanks for your great review. We have enjoyed getting to know you and look forward to making time in the future to visit the Distillery and book a session at the Ginstitute!
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Had been searching for an 'events' app that would use the existing shopify payment gateway instead of requiring integration with the vendor's payment platform. We implemented the Experiences app a couple of weeks ago and it has revolutionized our sales and management of events and reservations. The installation was simple and the developer support has been nothing short of fantastic. Highly recommend!!!
We have loved getting to know you and learn about your business a bit. I can tell you this for sure, if we ever set aside a budget to visit our customers, you're going to be one of our first stops. Bermuda + amazing accommodations + incredible food = the perfect experience!
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The Experiences app has been great for our in-person classes. It makes ticketing a breeze, and I love that you can still customize the look and feel.
We have been particularly impressed with Mark and Chip’s customer service! Any time we have a question, they are quick to respond and always so helpful.
We could not recommend the Experiences app and team more!
Thanks for the positive review! We have enjoyed getting to know you and love the diversity of your experiences at The Works Seattle!
For anyone reading this review: If you're in the Seattle area for any reason, book one of these exciting experiences and create a crafty memory with a friend! https://theworksseattle.com/collections/classes
Phenomenal customer service and exactly what we needed. The only app and frankly the only booking software that could integrate in shopify and provide event bookings hourly in one event post. This APP will save you so much time if you are selling tickets for group tours with different individuals.
Thank you so much for your review. We are extremely glad to have you as a customer!
I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.
We love having you as a customer (and you're our neighbor in Seattle)! We feel you on the challenge of the aggregators like TripAdvisor and AirBNB. We have been thinking about how we can serve here so we'll keep you in the loop. Thanks for making Seattle a more wonderful place with your bike tours!
Great app if you need to sell tickets to an experience! I've needed changes and tweaks to the app several times over the couple of years I've used it, and the support I've received is always prompt and helpful.
Hey there Rockport Candle Company, thank you so much for being a faithful and successful customer for so long. You have brought so many happy people together through your candle-making experiences and we love having you as a customer!
World, if you're ever in Rockport, Maine, check out their DIY experience. https://rockportcandlecompany.com/products/diy-candle-experience