Recenze (45)
Zpřesnit
-
Podle hodnocení
Beyond my expectations!! I'm very very happy with their customer support. Though it takes some time but I know they try their best. They care all of my questions and helped me to solve a critical issue. Even they have done many tasks by their own hand which will be a cost if you would hire someone. And Imagine all of these things I'm getting from a free subscription plan. Superb!!!
App does exactly what i need and customer support has been incredible. Highly reccomend EXPO for anyone needing to create more powerful forms for customers than Shopify has by default.
Super réactivité du support, merci à toute l'équipe ! Super add-on, je recommande
Really great add-on and excellent support. Mia, Bruce and the team took care of issues really quick and got everything working smoothly. Highly recommended!
Like another review, we have problems where EXPO adds variants by itself at a lower price (we don't know where it can take these prices because they don't exist) and we lost money on many sales because of it. I would recommend trying something else... We tried deleting but it put new ones on different products "at any given time" when it feels like it.
Hi Vulgaire Store,
We're so sorry to hear about your recent experience with the EXPO app. We take all feedback seriously, and we appreciate you taking the time to share your concerns with us.
We've also received your support ticket via our live chat box on the SeedGrow website. And as a solution, I suggest enabling the Checkout API option to use the alternative checkout method on your Shopify store.
You mentioned another similar issue, but they are all different. The other issue is just a new theme's conflict, where it didn't pick up the extra fee. And in your case, your issue can be fixed by using the Checkout API method, as suggested above.
We do hope it will work for you. Please don't hesitate to contact us again if you have any further questions or concerns.
Sincerely,
SeedGrow Support Team
After trying 10 other apps this one works perfect. Had some issues with the check out process, support fixed this for us directly! PERFECT!
同様のアプリを多数試したところ、当方で使っているテーマに対応しており、テーマを大きく汚さず、直感的に触れるのがEXPOでした。
価格も安い！
しかし、無事オンラインショップをオープンした直後（2022年10月頃）にこのアプリのバージョンが3になり、大きく仕様が変わりました。
そしてShopifyのCheckout APIがチェックアウトページで問題を引き起こし、私の行っていた独自のカスタマイズとも競合し、それまで使えていた価格追加系のオプションが使えなくなりました。
その際に色々と問い合わせたのですが、迅速で非常に真摯に対応してくださいました。
結局、ShopifyのCheckout APIが修正されない限りは、価格追加系のオプションが使えない事態にはなりましたが、このアプリ自体は良いものでサポートにも満足していたため、そのまま使用していました。
アプリの製作者は、公式コミュニティでも働きかけてくれていました。
それから半年ほど経って再度試した所、Checkout APIが改善されており、価格追加系のオプションが使えるようになりました。
ただ、軽微な不具合が残っていたので、また製作者に問い合わせたら、すぐに対応してくれました。
本当にありがとうございます！
Great app and great service. I recommend the app. We use it to gather user details for custom products and bundles.
Hi Frivannsliv Shop,
Thank you so much for your kind words!
Have a fantastic day ahead,
SeedGrow Apps Support Team
Amazing app with incredible features which were previously only available with paid apps. The team is also super helpful, I had a request for a feature and they implemented it in just one day.
Thank you for your kind words.
We are very happy to keep track of what merchants need and update features accordingly.
It's a great app from really helpful developers! I found it a struggle to find a good app that adds extra fees to my products so really happy to have come across this. With so few reviews it's definitely a hidden gem and deserves more attention. I had an issue to begin with so emailed the developers and they fixed it pretty quickly (turned out a different app I installed was interfering with my checkout). To summarise; If you need an app to add optional pricing extras to your product, download this one!
It's our pleasure to help you. Thanks so much for the review, it means a lot to us!