Recenze (81)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
24. duben 2020

Has the potential to be very good. However been trying to contact support for the last 3 days with multiple emails and no reply.

Wallace & Co.
Spojené arabské emiráty
Doba používání aplikace: 6 dny
Vývojář Often Software Limited odpověděl 24. duben 2020

I understand your frustration, and sincerely apologize; we are here to help. Please ensure you email exportify@ablesense.com with a sample file showing the columns you need and we will set it up ASAP.

We received only one message by email at 5:37am this morning, to which our support team replied at 9:23am. Due to COVID-19 our team is currently working from home, and phone messages are forwarded to our support system as recordings. We also received your phone message from around 5:00am this morning, which didn’t include a callback number.

I understand time zones are a factor here, and we are doing our best to respond in a reasonable timeframe. Hopefully we can get all this sorted out when you check messages in the morning.

I am sure we can get you onboarded promptly. Please respond to exportify@ablesense.com to expedite setup during your 15-day free trial - we are here and happy to help.