ExportYourStore

Keeps disconnecting, no one answered chat to help

Full review the software kept 1. Disconnecting 2. Making duplicated when reconnecting 3. When we questioned what they considered functional they didn't like it. Answers took. 7 to 10 days to get. Finally they terminated our account because they couldn't fix it and we asked for a refund so they didn't refund and just deleted the account. Mercari poshmark and depop would work 3 days in a row. Yair and Jairus have no answers either if they respond at all to the help request submissions. Also it doesn't update and refresh your invr tory consistently.

90 perfect, just missing a few features

Their software keeps making duplicates on poshmark, depop, mercari etc, hundreds of duplicate listings that will get your store suspended and waste your time. They say they fixed and its not. Then when confronted Yair will dodge the answers and not be honest or forthright.dont trust this app. It's a cancer to your inventory.
7 days... no answer on sync problems. Using it to sync mercari, poshmark, depop every 72 hours they each disconnect. It creates duplicates in poshmark now 5 times and each time is hundreds of dups like 4x of each listing. No answers, no solutions, they candidly admitted they just aren't even trying to fix 8t because they don't know why it happens. Average cust service response 48 hours and they always say will open a ticket. Average ticket response about 6 days... not reliable. No communication. No consistency other than it's errors.

Now 11 days bo fix they claim if I log into poshmark or mercsri, log out, clear cache, sell a proruct that changes inventory count, chsnge a setting, put store on vacation etc it's my fault that their software then doesn't work... literally 37 problems in less than 6 months - don't use this app. We deleted its use. It's a nightmare will cause hundreds of duplkcated and be a headache with no answers from customer support people named jairu Melanie and Yair

Very quickly and easily import my products and export them to different marketplaces!

app has been installed on a test site since 4/2023 - 6 months - sync between etsy, shopify, ebay works fine. Depop and Poshmark site integrstion have been tragic failures forcing the site shut down, removal of software from site integration while trsgicslly having noncustomer sergice response for 5 daya. Dashboard is easy to navigate etc. not as easy to have specific product details transer as compared to other apps.
app setup with depop and poshmark. 3 times in 6 months it has created 2x or 3x duplicates with duplicate sku on poshmark. depop disconnects on average once a week. twice in 6 months depop created 2x duplicates. not reliable for poshmark or depop despite advertisement.
customer support is overseas. expect 24 to 2 hours for response. typical response is "will get a ticket open". 3 longest solved tickes were open 6 weeks, 3 weeks, and 3 weeks. connection with google, meta, amazon is all found easier with other apps.
without the depop and poshmark features working consistently (we had to shut down sites or "vacation" sites to do repairs due to eys issues) without depop and poshmark working smooth, there are better apps for just ebay and etsy sync to shopify.
if they fix the depop and poshmark issues then could be worth considering.
despite surveys as of 10/30 there is no progess on Bonanza, Offer Up, Mercari, Grailed, Vestiare, Real Real and others. Plantform participants have been clamoring for several of these for 6 months with no expansion due to current "bugs" consuming time. Once support is given for adding apps, will be worth looking at again.
we have started a migration away from EYS on our test site due to the failures and challenges.