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This is a very intuitive and easy to use app to import orders from other systems/ sources! Ralph was very helpful and responsive in answering all of our questions and providing additional suggestions and insights.
We would definitely use this app again if ever needed and explore other Highview Apps as well due to the positive experience working with Ralph!
I was very impressed with the ease of use, the clear instructions. I was even more impressed with the speed of the technical support. Ralph was super-helpful
IR
Great customer service from EZ Importer! Provided quick feedback and solution to some queries we had.
I used this app to migrate all orders from an old obsolete Shopify POS account, following the introduction of multi-location inventory, to our current Shopify account.
Great support team who assisted with all stages in the process; from the data mapping to crisis management when I overlooked the impact of not automatically archiving the imported orders.
Very happy with the app and the results from using it. Can't thank Ralph enough for all his help.
Do not make the same mistake as myself and overlook the chain of events triggered following the import of these "new" orders if not automatically archiving. Our first attempt at the import of nearly 3,000 orders, started to affect inventory and order management, triggered automated order confirmation emails, product reviews etc.
The only issue we had with our second import attempt related to refunded or partially paid orders. As these were not fulfilled and paid, they were not automatically archived following the import.
Elizabeth was simply amazing. She helped not only with a transfer from one shopify website to another, but also showed great patience with the amount of questions that we asked her, and all within 2 hours of an email. Simply amazing. Keep up the great work
We used this app to bulk import late addresses from our recent kickstarter. The app works incredibly well! Haven't had any issues and ended up using it for a few other imports - overall a really time saver and the app is well thought through. I can't speak to the customer support because i never had a reason to reach out. I can def recommend this app if you wanna import some orders.
We used this app to move our client lists over from an existing very old website. It took a few attempts since they titled the data very differently but with the developers help we were able to successfully mover over a lot of data. We would highly recommend.
I dealt with Ralph (CEO) for EZ Importer. I was ready to call it quits when it didn't work the first time (and I am brand spanking new to Shopify), he offered to do a refund because I wasn't getting it right but he also offered to help me if I was willing to give it another try.
So I gave it another try and he went way above and beyond to help me get things working properly.
If it were not for his amazing customer service and willingness to help, I would probably have spent even more money, hiring one of Shopify's help staff.
Thanks for what you did Ralph. MUCH appreciated!
Regards,
Mike's Phyto
Fantastic app for importing data easily from other ordering platforms. I imported all my old orders from Celery and will be importing orders from Amazon as well as old manual invoices from Xero. Now my customers can see ALL their orders in Shopify and my reports can go back further in time.
Developer is super responsive and fixed many issues that surfaced during my first import. If you have old orders (or even new orders) that were placed in systems other than Shopify this is a great tool for moving them into Shopify.
Used this app to upload 2k+ orders from a national TV airing and it worked great! Team was incredibly responsive when I needed help. Couldn't recommend them more!