Değerlendirmeler (406)

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %94 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
14 Ekim 2021 tarihinde düzenlendi

Their Return Automation Portal suddenly stopped working. They don't even respond to your mail or atleast have a courtesy to acknowledge your mail. Have tried reaching out multiple times with reminder. And telling them how urgent & serious the issue is about. When the customer facing Return portal suddenly stops working. Obviously, customers will get furious and it becomes difficult to answer them. Reliablity is what we look when use a third party application. Shipway seriously lacks reliablity. UPDATE on the status: Though the return portal issue was resolved. We found another issue of customer not receiving messages of any notifications. It's almost a week since we've raised this concern and still waiting for the issue to be resolved. They have been charging us for the notifications sent but, in reality no messages were sent to the customers. Their customer support team is responsive but, their tech support is really a mess. They'd a separate app for notifications which we were using it without any trouble. Later they merged it with shipway dashboard. And the whole lot of issues have started occuring. NOTE: Don't just blindly install the app. Have a random checks every month to just see if the portal is truely delivering for what you've paid.

HeSpoke Originals
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Shipway yanıt 18 Ekim 2021

We apologize for the bad experience you had with us, We are deeply analysing the issue and make you believe that it will not happen again in future.
Thanks for having patience with us, happy to serve you better.
Team Shipway

20 Haziran 2019

It made our life easy with offloading of shipping prep tasks. Provides seamless integration with Shopify and has excellent customer support.

Kalantir
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
20 Temmuz 2021

Love the automated return option! It was really easy to set up and it looks more credible and legitimate than other formats I've seen being used by other companies. Thanks Team for this feature. I will surely recommended to this to others.

Vibecrafts
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
10 Mayıs 2021

This App is really amazing. Also the support service is available every time. This helps in running your business in automation. Also Mr Gauri Shankar is always there to help us throughout.

Hiarajewels
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
25 Kasım 2020 tarihinde düzenlendi

I used this app really very fast and easy app.
Kajal really nice and easily resolve the queries.
Thankyou

Bandini Fab
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
15 Temmuz 2020

Super Comfortable App for Order processing.We are using Ezy Slips wince last 2 years and are very happy with functionality and service.

R for Rabbit - The Amazing Baby Company
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
29 Nisan 2021

The customer support is excellent, Got support for courier integration & shopify store integration from Nitesh Saini, looking forward for using all the features of the app.

YellowFashion.in by Ozone Shield
Hindistan
Uygulamayı kullanma süresi:Neredeyse 2 yıl
13 Ocak 2022

It has been over a month since I am using this app for my order processing and returns and I can already see the difference in the quality of work! The app is great in terms of automations and suits most of my needs. They constantly have new developments and their softwares are up to date. The app has helped reduce manual work tremendously and has improved efficiency. I have been in constant touch with Kajal, Laxmi and the entire team who have been of great help and support right from on boarding till today. Highly satisfied with their services!

Status Quo
Hindistan
Uygulamayı kullanma süresi:1 yıldan fazla
5 Ekim 2019

i used this app. it is great and team is very helpfull. thanks to Ezyslips..................................

Dekor Company
Hindistan
Uygulamayı kullanma süresi:1 yıldan fazla
1 Kasım 2019

Useful program. Easy to manage. We can instantly make invoices and print packing slips. Courier integration is just amazing.

Ogreeny Health
Hindistan
Uygulamayı kullanma süresi:1 yıldan fazla