Recenze (492)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
11. duben 2022

We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter

Magic Resin USA
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 12. duben 2022

You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

Datum úprav: 22. duben 2022

Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful

MY NATURI
Malajsie
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 4. duben 2022

Hi MY NATURI,

Thank you for your review! I’m so glad to hear that you are happy with our app.
We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track.

Let me know if there is anything else we can do to make your experience even better.
All the best,
Kaylee - Omega Team

5. listopad 2019

This tool was easy to install and will be very helpful in responding to customer questions. Kudos to the app developers!

ecologic ecoshop
Spojené státy
Doba používání aplikace: Asi rokem
15. prosinec 2022

I recently had a great experience with the chat support team for a company I was using. The support agent was very friendly and helpful and was able to quickly resolve my issue. They were patient and took the time to explain things to me in a way that was easy to understand. Overall, I was very impressed with the level of service and support provided by the chat team. I would definitely recommend using this method of support for any issues or questions you may have.

Rubysta
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 15. prosinec 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

Datum úprav: 31. prosinec 2021

Very nice application and customizable at will. It stopped working without me knowing why, but the support team solved my problem very quickly. Thanks to the whole team.

Le Vintage Illuminé
Francie
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 4. leden 2022

Hi Le Vintage Illuminé

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

5. červen 2023

今天才發現,客戶傳訊息我都無法看到,想著要怎麼使用它的時候,joy突然傳訊息給我,即時發現我有這個問題,並非常快速的引導我,經過他的協助之下,Facebook Messenger‑實時聊天 才能順利使用

多夫
Tchaj-wan
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 6. červen 2023

你是多么可爱和甜蜜。🌞 我们的团队对你分享的关于我们的应用程序和支持服务的积极评价印象深刻。 🙏🏻😊🙏🏻😊🙏🏻😊。 让我们一起摇滚🔥🚀

5. srpen 2021

Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.

糀屋三左衛門
Japonsko
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 5. srpen 2021

Hi 糀屋三左衛門,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

6. říjen 2021

I have used this app on many stores and the staff is really nice and helpful. I recommend! App looks great on the store

PLUSH MY SKIN
Austrálie
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 6. říjen 2021

Hi PLUSH MY SKIN,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

30. prosinec 2021

App works great - Really like the features - Still working on connecting to Mobile.. But the virtual assistant, Malak was very helpful and got me connected to support and collaborators.. Understand that every theme is different and may require some tweaks get working correctly however I am confident this is a great app once you get it running..

devildaves.com
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 30. prosinec 2021

Hello devildaves.com,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Malak - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team

30. září 2022

The app is really helpful and easy to use and the customer service is amazing.
if you ever get lost using the app just contact the customer service

SANATE
Spojené království
Doba používání aplikace: Asi rokem
Vývojář Omega odpověděl 3. říjen 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.