Omega Facebook Pixel Ad Report
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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I asked help through the chatbox and received a very quick response from Ben. I was well helped so I appreciate that.
Thank you for your kind words! 😊 We're delighted to hear that Ben provided you with quick and effective help. If you need anything else, don’t hesitate to reach out. Have a great day! 🌟
Incredibly responsive and efficient customer service, very good tracking - I recommend this app! Tracy is really nice and helpful!
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you find the Omega Facebook Pixel Ad Report app's customer service incredibly responsive and efficient, and that the tracking is very good. We're especially glad to hear that Tracy provided such helpful service. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out. We're here to help! 🌟
This is a very incorrect organization. We were running a negotiated price of $8.99 per month, and suddenly, without any advanced notification, they stopped all our services for all eight shops and requested $30$ per month. Unfortunately, this happens in the middle of the season when we run ads on max. I will switch to another app with the previous conditions. I do not support such a fraudulent attitude.
Hi,
Thank you for taking the time to share your feedback with us. We deeply apologize for any inconvenience and frustration this situation has caused you.
We would like to explain that the $8.99 pricing was established in 2021 and has been honored for our existing users. However, our pricing plan for 2024 has changed, and it applies to new users or those who opt to change their plan in the Pricing section of the app. It appears that you may have been affected by this update inadvertently.
We fully understand how unexpected changes in pricing can be upsetting and disruptive. Please know that our primary goal is to provide the best possible support and experience for our users. We are committed to resolving this matter for you. If you prefer to continue with the previous pricing plan, we can assist in reverting your account to the original rate.
We genuinely value your business and do not want this situation to overshadow your experience with our app. Please give us the opportunity to make things right. Please reply to our follow up email to the last conversation you have had with us yesterday, and we will work diligently to address your concerns and restore your satisfaction with our service.
We apologize once again for any inconvenience this has caused and appreciate your patience and understanding. We are here to support you and ensure that your experience with our app is a positive one.
One of the best support i ever found among all shopify apps. And i would like to thank Niel specially from Omega team for his great understanding to my case, and his patience.
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you had a great experience with our support team. I'll be sure to pass your thanks on to Niel. If you need any more help, feel free to reach out!
It is very useful if you want to connect it with facebook.
Thanks for sharing! The Omega Facebook Pixel Ad Report app is indeed a great tool for connecting with Facebook. We're glad it's been useful for you! 😊
Great app with very quick support team. Strongly recommend!!!
Thank you for the glowing review! 🌟 We're so happy to hear that you find the Omega Facebook Pixel Ad Report app great and that our support team has been quick to assist you! 😊 Your recommendation means a lot to us. If you need anything else, just let us know! 🙌💙
Awesome Support. Testing out the "Ads Report" feature beta version. So far the set up was smooth and easy. Will update more once explore more.
Thank you for your feedback on the Omega Facebook Pixel Ad Report app! 🌟 We're glad to hear that you found the setup for the "Ads Report" feature smooth and easy. Our team is here to support you as you explore more, so feel free to reach out with any questions. Happy testing! 🚀
truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid
Thank you for your amazing feedback! We're delighted to hear that the app has been helpful and that Tracy provided excellent support. If you need further assistance, feel free to reach out!
It was amazing, I got help from Joyce she guided me threw and led me to my solution to the problem i was dealing with. Everything on the app with setting up and getting your pixel active is simple, smooth and easy and I love that for this app. Would 100% recommend others to use this for their business as well like I did.
🌟 Thank you for your fantastic review! We're thrilled to hear that Joyce was able to guide you through and help you solve the issue you were dealing with. 😊 It's great to know that you found the Omega Facebook Pixel Ad Report app simple, smooth, and easy to set up. We appreciate your 100% recommendation and are glad it's been valuable for your business. If you need any further assistance, we're here to support you!
just set the app, but the support has been amazing in helping us! Can't wait now to see more about it. Thanks Joyce!
Thank you for your fantastic review of the Omega Facebook Pixel Ad Report app! 🌟 We're so glad to hear that our support, especially Joyce, has been amazing in helping you get set up. We can't wait for you to explore more of what the app can do! If you need any assistance, just let us know. Enjoy using the app! 😊