Omega Facebook Pixel Meta Feed
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We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box!
The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!
Thank you so much for the detailed and amazing feedback! 😊🌟
We’re really happy to hear you’re achieving a 9+ event match quality score for purchase events with Omega Facebook Pixel Meta Feed. That truly reflects how well everything is set up and working out of the box 💙
It’s also great to know Tracy could quickly identify and resolve the pixel conflict caused by another app. Providing fast and effective troubleshooting is exactly what we aim for.
Your recommendation means a lot to us. Thanks again for choosing Omega Facebook Pixel Meta Feed. We’re always here if you need any assistance! 🙌🚀
The tracking itself is good but they are very careless with your business.
I implemented the tracker and setup was easy and high-quality.
However, when you first install the app it auto-installs the free plan.
They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING.
If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own.
My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on.
Terrible business decision and irresponsible!
Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business.
You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend.
Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers.
We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us.
Best regards,
Kaylee - Customer Support Leader at Omega
The app is unreliable and difficult to use from the start. The installation process is full of basic errors, which immediately undermines confidence in the product.
Customer support is also disappointing. There’s no true 24/7 assistance—only limited customer service hours—and the support team takes far too long to respond. In my experience, it took several days without any meaningful resolution.
Additionally, the pricing lacks transparency. The amounts advertised differ significantly from what is actually charged, which feels misleading.
Overall, I would not recommend investing your time in this app.
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is definitely not the experience we aim to deliver, and your feedback is very important to us as we continue improving the app, especially around installation stability, response time, and pricing clarity.
Our team has reached out to you via email to better understand and support your case. Could you please help check your inbox (and spam folder, just in case)? We’d really appreciate the chance to assist you further and make things right.
Thank you again for your honest feedback.
I would like to especially thank Tracy for the excellent customer support during the setup of the Omega Facebook Pixels Meta app. She helped me throughout the entire process with great patience, speed, and professionalism, answering every question clearly and effectively.
Thanks to her support, the setup was very easy and everything is working perfectly. Without a doubt, exceptional customer service. Highly recommended!
Thank you so much for this wonderful feedback 😊🌟
We are truly happy to hear that Tracy could support you throughout the setup of Omega Facebook Pixel Meta Feed with patience, speed, and professionalism. She will be so glad to know her guidance made everything clear and easy for you 💙✨
It is great to know everything is now working perfectly. That is exactly the experience we aim to deliver from start to finish 💪
Your recommendation means a lot to us. If you ever need anything else, we are always here to help 🤝🚀
Great app and excellent support. Margaret helped me fix a pixel deduplication issue quickly and professionally. Highly recommended!
Thank you for the amazing feedback 😊🌟
We are really glad to hear that Omega Facebook Pixel Meta Feed is working well for you and that Margaret could quickly resolve your pixel deduplication issue in a professional way 💙✨
Your recommendation means a lot to us. If you ever need anything or want to optimize further, we are always here to help 🤝🚀
Amazing app and excellent support. The Pixel application works perfectlly and does exactly what it promise.
Special thanks to CAM from support.. she helped me with everything I need and made the whole setup very easy.
One of the best apps on Shopify. Highly recommended!
That’s such an amazing review to read 😊
We’re really happy to hear that Omega Facebook Pixel Meta Feed app is working perfectly for you and doing exactly what it promises. Knowing the setup felt easy and smooth thanks to Cam’s support truly means a lot to our team. She will be so proud to see your kind words 💙
Being called one of the best apps on Shopify is a huge compliment. Thank you for the strong recommendation and for trusting Omega Facebook Pixel Meta Feed app to support your tracking needs 🚀
Ayuda al instante, quizás se toman mucho su tiempo y eso puede ser un poco contraproducente pero realmente la respuesta es instantánea. Quiero destacar a Kaylee, me ha hecho seguimiento personal incluso fuera de horario de trabajo, me ha ayudado en todo momento con problemas ligados al pixel y mi empresa. Sinceramente no confiaba en nadie mas que en ella y se percato de que eso no cambie, brindándome ayuda personalizada mas que el resto. Gracias kaylee y su equipo
¡Muchísimas gracias por compartir una experiencia tan detallada y honesta 😊
Nos alegra saber que recibiste ayuda al instante con Omega Facebook Pixel Meta Feed app y valoramos mucho tu comentario sobre los tiempos, ya que nos ayuda a seguir mejorando. Es un verdadero orgullo para nosotros saber que Kaylee te brindó un acompañamiento tan cercano, incluso fuera de su horario, y que te ayudó de forma constante con los temas del pixel y tu empresa 📊✨
Tu confianza significa muchísimo para todo el equipo. Comentarios como el tuyo nos motivan a seguir ofreciendo un soporte más humano y personalizado con Omega Facebook Pixel Meta Feed app. Si en cualquier momento necesitas más ayuda, aquí estaremos para apoyarte 🚀💙
The event returns quickly and with high accuracy; I have great confidence in this product.
Thank you so much for your thoughtful feedback on Omega Facebook Pixel Meta Feed app! 😊
We’re really glad to hear the events are returning quickly and accurately, and that you feel confident using the app, that means a lot to us 💙
If you ever need any assistance or want to explore more ways to optimize your tracking, feel free to reach out anytime, we’re always here to help 🚀
服务及时，效率高
感谢您的反馈 😊
很高兴听到您觉得 Omega Facebook Pixel Meta Feed 的服务及时、效率高，这正是我们一直努力做到的 💙⚡
如果您之后有任何需要，欢迎随时联系我们 🤝🚀
Support team is amazing! they work fast and fix all issues that come up.
Thank you for the fantastic review! We’re thrilled to hear our support team has been quick and effective in resolving any issues. That’s exactly the experience we strive to provide. If you ever need anything else, we’re always here to help!
