Omega Facebook Pixel Ad Report
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I had a couple of queries concerning the app and how Facebook advertisements work, to which they quickly responded!
Customer Service Joyce was quite helpful in assisting me with my questions. Everything was explained thoroughly, and I was able to use various pixels across multiple sites inside the same ad account. The Shopify setup only allows you to connect one business account to one store. This necessitates the creation of a new Business Manager for each website, which is inconvenient.
Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Joyce is blushing so hard 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Joyce_ 🥰
The team from Omega is incredible. Everyone should use multiple pixels on their stores and this app is just perfect!
We're glad to hear that our app met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!! 🦉🦉❤️
Probably one of the best customer support out there.
Even though our issue was a little bit more complex and took a few days to fix they follow-up several times with what needed to be done until everything was as it should.
Thanks a lot for everything a truly professional team.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
这个应用很好，因为第一个Pixel是免费的，还能设置API， 能够看到网站Pixel的安装情况。而且，时时在线客服很棒，能够随和是解决我的问题，他们的态度也非常友好！我在使用之前完全没想到可以得到这样的在线服务态度！我会推荐给其他人！我使用的还比较少，目前也不是很了解这个应用的全部功能。客服Joyce很棒，很热情。 因为我是新手，我可能更想看到操作指南。
看到您获得 5 星级体验是我们所希望的最好的事情！ 您的评论对我们意义重大。 感谢您选择 Omega Facebook Multi Pixel 应用程序。 我们期待在未来多年为您服务！
its the very best when it comes to customer service, there's no other app that has better service than this team.
We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Much appreciated,
Rosie
The application seems to be more efficient than the shopify facebook channel to send the data to facebook. To be confirmed in the long run.
The advantage is that you can take into account the shipping costs in the conversion value. And Tracy from support team is very professional and responsive, we can not do better. Thanks to you and long live Vietnam!
We’d like to thank you again for taking the time to write this review of our Facebook Multi Pixels app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
Très bonne app avec un support très réactif et une bonne intégration pour le suivi des événements. Je recommande
Nous sommes heureux de voir que vous avez vécu une expérience 5 étoiles avec l'application Omega Facebook Multi Pixel. Merci d'avoir partagé.
We want to thank Stella for her outstanding customer support; she went above and beyond to help us get our Facebook pixel working to our Shopify store; we are already seeing great results in such a short time frame, the API is allowing us to Track better since the IOS 14 changes that were realised. 10/10 for us; thank you again for the tremendous support.
Hi SmilesAlliance,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team
Joyce helped us understand the problem with tracking and was able to explain the steps that will solve our problem.
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
great app, great support and live chat. The tracking is really accurate and we can recommend it! 5/5 stars
Accurate tracking is just pure joy :) Thank youuu
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