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Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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I don’t understand the point of claiming that your app supports COD forms if the Purchase event isn’t triggered when the order status changes after COD submission. In reality, a “purchase” is counted as soon as a lead is submitted — not when the customer actually pays. This exact same functionality is offered by many free apps, such as EasySell. So what’s the advantage of using your app?
On top of that, your support team gives conflicting information — one person says one thing, another says something completely different. Very unprofessional and disappointing experience.
Thank you for your thoughtful review! 😊
We’re glad the app meets your needs for tracking COD purchases. While some setups may require a quick chat with our support team, we're always happy to assist and make sure everything runs smoothly.
Your feedback motivates us to keep improving. Don’t hesitate to reach out if you need anything in the future — we’re here for you! 💪
donot use this app as it had a bug on it which led to site crashing again and again we lost $1000 due to this app should have used other app and paif $$
We’re truly sorry to hear about your experience, and we completely understand your frustration. Our team takes issues like this very seriously, and we would love the opportunity to investigate what happened.
We want to assure you that our app is designed to run smoothly without causing crashes. It seems like there might have been a misunderstanding or a conflict that we can help resolve. Could you please reach out to us at support@zotek.io or via live chat? We’d love to work with you directly to find out what went wrong and make things right.
Looking forward to your response so we can assist you as soon as possible!