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Hi Ralph Destockage,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you’re open to it, we’d love to learn more about the issue and help get things working for you. Please reach out to our support team at support@fbtrack.com, and we’ll do our best to resolve this quickly.

Thank you again for your feedback—it helps us improve.

Best regards,
FBTrack team

Dear RDKLU team

First and foremost, our team would like to sincerely apologize for the inconvenience caused by the missing "Add to Cart" event and for the delay in responding to your request.

We deeply regret that your experience with our app has fallen short of your expectations, and we take full responsibility for this.

We also want to assure you that our team is fully committed to resolving this issue for you as quickly as possible. You can contact us via the following address anytime: support@fbtrack.app .

Once again, we are truly sorry for the inconvenience and frustration this has caused you. Your feedback is invaluable to us, and we are dedicated to improving both our app and our customer service in order to avoid similar situations further.

It would be highly appreciated if you could give us a second chance, we are here for you to resolve the issue as soon as possible. Waiting for your reply!

Best Regards
FBTrack Team

Hello dear customer, please reach out to us at support@fbtrack.app. In the meantime, we are investigating what might have happened with the contact form for your store. Our sincere apologies for any inconvenience