Recenze (9 294)

Celkové hodnocení
4,2
Počty podle úrovně hodnocení
1. únor 2022

Unfortunately, the app will not connect to my Face­book Page. The error message states that "the Facebook page is Owned by Anoth­er Busi­ness" when in actual fact this is not true. I have wasted so many hours trying to troubleshoot this. Thank you Shopify support for your assistance thus far, but no solution yet on ticket 28645071. Please do contact me when one of your support staff have a ...

Bamboo Revolution
Jihoafrická republika
Doba používání aplikace: 2 měsíci
Vývojář Meta odpověděl 2. únor 2022

Hi there,

My name is Chris from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you ...

1. srpen 2021

Too many errors after adding this. Old pixel is still on fb, unable to edit iOS preferences for new pixel. Unable to change the old pixel in running ads.

tearzup
Kajmanské ostrovy
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 3. srpen 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable to us. I'm sorry ...

26. červenec 2024

Muy mal servicio de soporte técnico cuando hay problemas. Extremadamente deficiente.

Casa Sur
Chile
Doba používání aplikace: 8 dny
30. duben 2024

My Facebook page and Instagram account not connected to my Shopify website
Just show this app isn't compatible with your store
Tu mai kya karu

333 store
Čína
Doba používání aplikace: Asi měsícem
7. březen 2024

Tive que procurar outros recursos pra vender no Facebook e Instagram, porque dentro da própria shopify , não funciona , o conectar , é tem sempre um símbolo de atenção e naaada que eu faça mude isso , então, optei por não usar , e por isso minha avaliação

$ara
Portugalsko
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 15. březen 2024

Olá!

Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo transtorno causado e gostaríamos de ajudá-lo com uma solução.

Entre em contato com nossa ...

25. září 2020

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lojaextreme-create
Brazílie
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 28. září 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to ...

23. červenec 2024

My shop has been in review for some time.... I am at the:

"Syncing additional info
You'll be able to start selling once the sync is complete." stage...

but I have an indicator saying I need to action something... and there is no obvious (or not obvious) solution. this leads to other issues like unable to integrate other apps like my review app into my store.

Thread Carefully
Austrálie
Doba používání aplikace: 8 dny
11. květen 2021

My website has received more than 1,000 visits and the facebook pixel has only registered 151, of the almost 200 carts it has only registered 4, 10 purchases in the last week and none registered on facebook. Now I want to do retargeting and I can't, because my data is very low, but I have already spent more than 300$ in ads. What do I do now? The cpc are getting higher and higher and the data ...

BITTRENDY
Španělsko
Doba používání aplikace: Asi měsícem
Vývojář Meta odpověděl 12. květen 2021

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to ...

28. červen 2022

The integration wasn't difficult, and I got my first order from FB on Sunday... fulfilled it and shipped it on Monday. Shopify has yet to sync the information to FB that the order has shipped, so FB has yet to actually pay me for it. Shopify says it's FB problem and FB says it's Shopify's problem. And looking back through forums this is a very old problem. So why is this integration still being ...

QuarterAcreOrchids
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Meta odpověděl 29. červen 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and ...

26. leden 2021

not amazing we got account blocked for 6 weeks for no reason so very slow process would be great to have someone to speak at facebook when in the process of creating an add account...

Marie France Design
Francie
Doba používání aplikace: Asi měsícem
Vývojář Meta odpověděl 27. leden 2021

Thank you for your feedback! I deeply understand and appreciate the frustration of having an account temporarily blocked/disabled. Facebook handles account integrity issues ...