Facebook & Instagram , Počet recenzí: 4 681

Celkové hodnocení
3,8
Počty podle úrovně hodnocení
  • 62 % hodnocení s 5 hvězdami
  • 15 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 16 % hodnocení s 1 hvězdami
25. únor 2024

his app is very hard to set up and doesn't connect with the Shopify store, the online support is not working on time and doesn't help us with the issues, therefore Meta is not helping the online business community by connecting the store easily with the Facebook platform.
I can not set up my admin part, the platform rejects my setup, and no access to connect with the Shopify store, meta needs reform and make smart customer services.

KEFY.PEACE
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Meta odpověděl 1. březen 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

27. březen 2024

Great app, you can easily connect your Meta manager with Shopify.

Foerge
Spojené státy
Doba používání aplikace: 11 měsíci
27. únor 2024

MY EXPERIENCE WITH FACEBOOK AND INSTAGRAM HAS BEEN QUITE INTERESTING! BOTH PLATFORMS HAVE EVOLVED IMMENSELY OVER THE YEARS, AND I'VE HAD THE OPPORTUNITY TO OBSERVE AND LEARN ABOUT THEIR DEVELOPMENT AND IMPACT ON SOCIETY

20sMentor
Pákistán
Doba používání aplikace: 3 měsíci
Vývojář Meta odpověděl 1. březen 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

3. duben 2024

I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.

The Bombay Store
Indie
Doba používání aplikace: Asi 2 roky
29. březen 2024

So far the process has been very smooth to set up shops on the platform and everything worked without a single issue, love the experience, thank you Meta!

PawLife
Spojené státy
Doba používání aplikace: 5 dny
31. leden 2024

I would always recommend FB & instagram before any. Everything about this app and platform are so user friendly and is worth having . never had an issue that was over looked or fixed .

Healthy living
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Meta odpověděl 2. únor 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

16. březen 2024

Facebook is horrible and they blocked me from my own page and it's been 3 weeks and my product still did not sync. I been trying delete an old account but I can't have access the page I created. It's mess. I've been having problems with Facebook commerce ever since they changed to Meta. It's to much going on and they don't care about people. How is it as we speak, once again just because I tried fixing my account I get blocked. So rediculous and I have a debt of $2.32 for ads that magically popped up and I havent ran any Ads. Don't waste your time.

Shabella Decor and Home Goods
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Meta odpověděl 21. březen 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

4. duben 2024

This app has never worked once. After downloading, without entering any facebook/instagram login details or credentials, the app immediately begins connecting. Connecting to what? I have no idea. The connection fails and it tells me " SOMETHING WENT WRONG Your details couldn’t be submitted yet. Try again in a few moments". I have spoken to Meta and Shopify customer service AT LENGTH. Shopify directs you to Meta customer service. Meta directs you to Shopify customer service. As others here have reviewed, this is just a back and forth of copy-and-paste answers which involve you doing VERY SIMPLE trouble shooting like clearing cache and changing browser. They might as well ask me to restart my computer. I have also been asked to send the same information I have already sent. I even took a screen recording and showed them the exact issue. Additionally, just as others have reviewed, they will continue to close the ticket immediately each time. Finally they said it is not their problem and to contact Facebook.

bukuro
Spojené státy
Doba používání aplikace: 23 dny
19. duben 2024

Majority of our sales came from Meta.

BBmio US
Spojené státy
Doba používání aplikace: 6 měsíci
7. únor 2024

It's working really well so far and setup was easy to follow.

32Cart
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Meta odpověděl 9. únor 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support