Facebook & Instagram

facebook app is terrible.

Trash and a scam. Charge you for ads that they REFUSE TO PUT UP. Then they do not tell you what the problem is, but continue to bill you!! They suck

Worked perfectly in the past, however since we activated the cookie banner in the Shopify -> Customer Privacy settings, it is not setting correct data to Meta. It only sends 60% of landing page views. Add to cart events are over-reported by 2x. However, the other pixels (TikTok, Pinterest) face the same issues since the activation of Google Consent Mode V2. So might not be the issue of the app, but Shopify's support is not helping either.

I dont like how you NEED a facebook account and cant just use instagram

not connecting
meta pixel

Absolutely woeful app. I can’t even get past the “connect your Facebook account” it doesn’t connect to it to progress in getting my business going on FB and IG shops.
It’s hard to even get support to get it fixed or diagnose what the issue is.
You’d think that Meta would have a functional app for businesses to utilize on their platforms.

missleading

it is not working properly. on shopify custom pixel section it shows disconnected. and i am getting no support at all from any platform like meta support or shopify support.

Não consigo mais sincronizar os produtos da minha loja para o Meta. E excluir o app do SHOPIFY é impossivel

So far I'm not thrilled. Most of my products aren't syncing and it shows my account is still in review. I signed up a month ago. Once that's all straightened out, we will see how smooth it goes, but as of right now I can't sell anything through Facebook or Instagram.